Sunday, April 29, 2018

Dibrugarh University B.Com 2dn Sem: Business Communication II Solved Paper (May' 2017 - New Course)


2017 (May)
COMMERCE
(General/Speciality)
Course: 201
(Business Communication - II)
Time: 3 hours
The figures in the margin indicate full marks for the questions

 (NEW COURSE)
Full Marks: 80
Pass Marks: 24
1. Select the right alternative:                                   1x4=4
a)      The management section of a proposal indicates
                                 i.            The nature of the problem.
                              ii.            How the proposed task would be completed.
                              iii.            The items of anticipated expenditure.
b)      The main speech on any occasion is the
                                 i.            Welcome address.
                               ii.            Vote of thanks.
                            iii.            Keynote address.
c)       Non-verbal communication is
                                 i.            Conscious and deliberate.
                              ii.            Instinctive and spontaneous.
                              iii.            Voluntary and intended.
d)      In an interview, the final selection can be a very challenging task, when
                                 i.            Candidates are few and the number vacancies are many.
                               ii.            Number of candidates and vacancies are equal.
                            iii.            Candidates are many and vacancies are few.
2. State whether the following statements are True or False:                                      1x4=4
a)      In an informational report, the structure is always in the form of introduction, text and conclusion.          True
b)      A presenter should never summarize at the end of his/her presentation.                             False
c)       Unlike verbal communication, which has limitations in terms of reach, non-verbal communication is universal in reach.                   False
d)      A resume is a form of advertising.            True
3. Answer the following questions in about 100 words each:                                      4x4=16
a) Briefly enumerate the steps to be followed in planning a report.
Ans: Business report in an essential medium of communicating factual information within and outside the organization. In writing a good report, the writer has to follow some sequential steps. The steps are as follows:
a)      Determination of purpose: The first step in writing a report is to determine the purpose for which the report is being written. Every report deals with specific problem. Therefore, the writer should exactly know the nature of report problem. This step includes the answers of what, why, and when to write to write the report.
b)      Developing a working plan: After defining the problem and determining the purpose clearly, a working plan should be developed. The working plan is used as a basis for outlining and writing the report. Here the writer determines and lists down the scope of work to be done for writing the report.
c)       Collecting information: In this step, the writer will select the possible sources of information. Information may be collected form primary and secondary sources. Primary information can be obtained through observation and enquiring. On the other hand, secondary information can be obtained from journals, newspapers, reports, books etc.
d)      Organizing and analyzing the information: Here the collected information is organized according to its nature. In this step, a lot of data will have to be rejected while it may be needed to collect more additional data. In order to organize and analyze the information, the writer takes help of various statistical techniques.
e)      Arriving at conclusions: Basing on the data analysis, the reporter arrives at a conclusion. The final pattern of report depends on this conclusion. If the writer fails to draw correct conclusion, the report will fail to serve its purpose. Therefore, arriving at conclusion is an important step in report writing.
f)       Selecting the method of writing report: Once the writer has arrived at conclusions, the next step is to select the writing method. There are two methods of writing report such as inductive method and deductive method.
a.      Inductive method: The inductive method arranges the report contents in the sequence of introduction of background information, discussion and analysis, recommendations and conclusions.
b.      Deductive method: The deductive method arranges the contents in the sequence of summary and recommendations, introduction, discussion and analysis.
These two methods are suitable for different situations. After selecting the appropriate method, the writer goes for actual writing.
g)      Writing and submitting the report: The process of writing a report ends with writing and submitting the report. Before drafting the final report, the writer develops rough copy for checking, editing and revision. In the rough copy, the writer checks the accuracy of information, formation of sentences, grammatical accuracy, and style of presentation, sequence of the contents etc. after all these checking and corrections, the final draft is prepared and submitted to the concerned authority.
b) Effective delivery of a speech is as important as the content. Substantiate.
Ans: Delivering motivating speeches is also a form of oral presentation. Motivational speeches can be called persuasive speeches which rouse such emotions and desires in an individual that he is inspired to take action. Before delivering motivational speeches, executives have to identify the motivation of the employees. Motivations are the inner urge an individual to that channelise him to work. Each individual has urge to work and management has to transform these urges and drives in realisation of organisational objectives. While preparing a speech for motivation, the speaker should keep in mind a few following things:
a.       Recognise the need of audience.
b.      Thinks over the driver i.e. the thing which can motivate people. Besides money, desire to earn name and fame or respect of others or to establish an image can be drivers.
c.       Use of effective presentation skills will help the speaker to get a positive response from the audience.
d.      Use of visual aids can maintain and revive audience interest.
e.      Speeches to motivate should be delivered very effectively. Only a powerful and persuasive speech can motivate the audience. Thus, speakers have to master the art of delivery. An important way to acquire proficiency in speaking is to practice.
f.        A speaker delivering a speech to motivate may have to face many questions and doubts from the audience. The success of his speech depends on handling questions effectively and confidently.
c) List and briefly explain the essentials of good listening.
Ans: Listening is very important aspect of communication. Around 20% of overall communication is listening. Therefore, one should strive for adopting good listening habit. There are following guidelines for good listening:
1. Preparation before listening: As already mentioned that listening plays important role in communication. So one should prepare himself before starting listening. In preparation, there are following guidelines:
(i) Stop talking: - Human brain can perform one activity efficiently at a time, so during listening there should be no talking by the listener.
(ii) Remove distraction: - Noisy fan, traffic noise, entrance of unauthorized persons may interrupt the listening process. All these barriers should be removed.
(iii) Good environmental conditions: - There should not be extraordinary cold or warm environment and ventilations should be proper.
2. Listening to understand, not to refute: There could be many topics to which the listener has reservations. Apart from these reservations, the listener should try his best to understand the message.
3. Focusing the attention: There may be many objects on which the listener should construct a mental outline of where the speaker is going in his speech.
4. Concentration on context: The listener should keep in mind the background and theme of speech. This thing enables him to absorb the material quickly and efficiently.
5. Taking notes: Listener should keep on taking notes. Hence, he should jot down ideas rather than sentences. In this way, he/she could make the message safe for a long time.
6. Curbing the impulse to interrupt: One should avoid interrupting the speech until the speaker invites questions. This habit puts the speaker and listener both at ease.
7. Asking questions: Asking right question on right time is quite different form interruption. Listener should have an idea to know right time to ask questions.
8. Summary & evaluation: The listener should summarize and speech but not during listening process.
d) How would you prepare yourself for a job interview?
Ans: Interviewee’s preparation for the interview
Before commencement of Interview
1)      The interviewee should be dressed formally, and not casually. Have a pleasing appearance as the candidate’s personality is a significant part of the communication.
2)      Always carry an extra CV, a notepad to write on, a pen, and all essential things required in an interview.
3)      Practice, practice and practice in advance. Prepare and rehearse for the unexpected also.
4)      Research a lot about the organization for which you are being interviewed.
5)      Be punctual. Try reaching before time for the job interview.
6)      Know the habits and hobbies of interviewer and think over them thoroughly.
7)      Anticipate the possible questions related with the job and subject and prepare them properly.
8)      Regain confidence before entering the interview room
Interviewee’s conduct during interview
1)      Greet the interview board with polite wish.
2)      Sit in natural way when asked to sit.
3)      Be courteous and sophisticated during an interview.
4)      Avoid looking funny or too serious.
5)      Just “be yourself”. Do not boast about yourself. The interviewer is smart enough to judge the candidate’s intelligence and aptness for the job.
6)      Pay attention to the questions asked by interviewer and respond them naturally and consciously.
7)      Answer in brief and to the point.
8)      Answer the questions specifically, truly and undoubtedly. If you do not know, admit it politely.
9)      Do not indulge in a fight or argument with the interviewer.
10)   Do not make negative statements or comments about your past employer.
11)   Your body language should be positive during the interview, i.e., maintain an eye-to-eye contact with the interviewer, sit in well balanced and confident posture, do not lean on the table, do not yawn, smile when appropriate, etc.
12)   Thank the interviewers at the end and move out the interview room in confident manner.
13)   As soon as the interview gets over, pen down the name of the interviewer, your strengths and weaknesses, answers to questions raised by you during the interview and the feedback of the interviewer.
4. (a) Define proposal. Briefly describe the different sections of a proposal.                                      4+10=14
Ans: Proposals
A Proposal can be defined as an offer document presented to undertake work affecting the future of an organisation. Usually a proposal is given for any additions or amendments to be incorporated within a business framework. Proposals are also tools of communication but in a different sense. They do not just give the facts but also a probable solution to a particular problem or situation. They can be written to people within or outside an organisation.
Types of Proposals
Proposals can be classified into two types: Sales Proposal and Research Proposals
a) Sales Proposal: A sales proposal is a written sales pitch created by the sales professional that outlines the new idea, service or product to educate the client and generate interest. The sales proposal may also be combined with a demonstration of how the product or idea will benefit the client. Such kind of proposals are also known as business proposals.
b) Research Proposals: A research proposal is a document proposing a research project, generally in the sciences or academia, and generally constitutes a request for sponsorship of that research. Proposals are evaluated on the cost and potential impact of the proposed research, and on the soundness of the proposed plan for carrying it out. 
Proposals can be further classified into two types, viz. Solicited and Unsolicited.
a) Solicited Proposal: A solicited proposal is usually a response to a published requirement, most of the time this is done in writing. They are normally issued during those times wherein the customer’s needs are no longer met.
b) Unsolicited Proposal: On the other hand, an unsolicited proposal, as what its name imply, is not a response to any buyer’s need. Most of the times, this type of proposal is being used to advertise a new product. They come in brochures or leaflets.
How a Proposal is drafted?
A good proposal is essential for every business. A thoroughly researched and well-thought-out proposal can not only help in securing new clients for business start-up, it may also allow rethink original vision so that one can become more organized, better prepared and, ultimately, more successful than what would have been without it.
Steps in drafting a proposal
1. Research: The first step to writing the perfect business proposal is to research the customers we want to attract with it. Conduct research on the Internet, talk to personal contacts and even meet with decision-makers at the company so that we can tailor our proposal to meet their needs.
2. Introduction: Most business proposals, depending on the target audience and formality, follow a similar structure. They begin with a cover letter that introduces a company and provides an overview of the organization's background and qualifications. Next, include a brief title page which should list proposer’s name and company’s name along with the name of the company to whom the proposal is submitted. If the proposal is lengthy, it should also feature a table of contents.
3. Executive Summary: The executive summary is the section of proposal in which we make our case. Since it is the most important part of any business proposal, it should be factual, free of jargon and to the point. It should also be objective, well-written and, above all, persuasive.
4. Procedures: The body of the document includes all of the logistical information the potential client will need, including technical details, price, schedules, training information and other documentation. It is important to note that, should the proposal be accepted, this section can become legally binding, so it may be best to submit this portion only to those potential clients who have expressed interest in the other sections of our proposal.
Or
(b) What do you mean by a short report? Imagine you are the Senior Marketing Manager of Tata Tiscon Corporation, Guwahati and prepare a report in the memo format on declining sales of Tata Tiscon TMT Bars in the north-eastern region. The report to be submitted to the Managing Director of the Corporation                             2+12=14
Ans: A short report is usually written to inform the authority concerned or specific readers about a specific matter so that they can make appropriate decision about the matter. It consists of facts and sometimes analysis of facts. The information provided in a short report is arranged somewhat in a memo format. While writing a short report, one must start it with an introduction heading. Also the purpose of writing the report including explanation should be mentioned in it. The length of a short report is usually from half page to two pages.
TATA Tiscon Corporation, Guwahati
Date: 6th April, 2019
To : Mr.X, Managing Director
From: Mr. Y, Senior Marketing Manager
Subject: Reasons for declining sales of Tata Tiscon TMT bars

In response to your request, I have examined the large number of complaints and obtained feedback from our various customers about our TATA Tiscon TMT Bars. In all, there are 700 letters or postcards.
Findings
Each piece of correspondence was classified according to the reported problems. In all there are three major findings:
a) Product Quality: The major problem is product quality. Majority of the customers reported that product quality is poor. Frequent traveler reported that the customers are not satisfied with the product quality of our TMT bars.

b) Refunds and return: The second most commonly cited complaint is that it is difficult to obtain sale refunds from our retailers.

c) High price: Majority of customers also cited that the prices of our TMT bars are very high as compared to other TMT bars.
Recommendations
Based on the above mentioned findings, we need to take the following steps:
a) Improving Quality: We need to create a team of product design personnel and manufacturing people to improve the quality of the product. The team should investigate how the quality of the TMT  bars can be improved.

b) Frequent contact with retailers: Send a letter the retailers selling our product to inform that we will replace or repurchase all the TMT bars which are defective and returned by the customers.

c) Price review: Create a team of marketing people to review our price vis-à-vis competition.

I will be happy to discuss these ideas with you. Also, if you decide to implement recommendations number c, I would be willing to serve as your direct liaison.

5. (a) What do you mean by a speech? What strategies would you adopt for planning and preparing a speech?3+11=14
Ans: Speeches to Motivate: Delivering motivating speeches is also a form of oral presentation. Motivational speeches can be called persuasive speeches which rouse such emotions and desires in an individual that he is inspired to take action. Before delivering motivational speeches, executives have to identify the motivation of the employees. Motivations are the inner urge an individual to that channelise him to work. Each individual has urge to work and management has to transform these urges and drives in realisation of organisational objectives.
Characteristics and importance of a good speech:
A good speech must bear the following characteristics.
1)      Clarity: A good speech should be clear to the audience or listener. A speech must be successful to attain its objective by making a clear expression.
2)      Informal talk: A good speech should be like a chat between two intimate friends. There should be perfect contact between speaker and audience.
3)      Live and concrete: A good speech is lived in nature and contains concrete facts which are easy to understand.
4)      Short: Audience on an average cannot concentrate more than fifteen to twenty minutes. So, speech should not be longer than this unless the audience wants more.
5)      Interesting: A good speech is an interesting one which involves quotations, anecdotes and humor. Quotations should be original and anecdote should be new and brief. Whereas humors should be genteel with good taste.
While preparing a speech for motivation, the speaker should keep in mind a few following strategies:
a) Selection of the topic: The first step in the formal speech morning is to determine the topic of the presentation. Before selection of the topic at first the speaker should consider his knowledge about the topic than they will consider the interest of the audience. Where the topic will be presented and lastly he should consider the occasion. The selection should be justified by all above factors.
b) Preparation of the presentation: After selection of the topic the speaker should gather the information that the he needs for this speech. After collection of the information the speaker should organize the information. In presentation stage the greeting usually comes first and gain attention in the opening. In the second stage the speaker prepared the main body of the speeches and lastly conclusion. In the introductory stage the speaker can use the gossip, humor, quotations, questions etc. The middle should be devoted to the discussion and in conclusion it should summarize the main points.
c) Determination of the presentation method: With the speech organized, the speaker is ready to prepare its presentation. At this time, the speaker needs to decide on the method of presentation that is, whether to present the speech extemporaneously, to memorize it or to read it.
d) Audience analysis: One requirement of good speech making is to know the audience. The speaker should study his audience both before and during the presentation.
e) Appearance and physical actions: When the listeners hear the speech, they are looking for the speaker. What they see is a part of the message and can affect the success of the speech. The speaker should understand the communication effects of the listeners see. The speaker must be careful about the communication environment, personal appearance, posture, walking, facial expression, get gestures etc.
f) Use of voice: Good voice is an obvious requirement of good speaking. Like physical movements, the voice should not hinder the listener’s concentration on the message. More specifically, it should not detract attention from the message. The speaker should be careful about lack of pitch variation, lack of variation in speed, lack of vocal emphasis and unpleasant voice quality etc.
Or
(b) List the visuals used in oral presentations. Enumerate any six merits of PowerPoint presentations.                  2+12=14
Ans: List of visual aids in oral presentations:
a)      Whiteboards and Interactive Whiteboards.
b)      Flip chart.
c)       Over-head projector (OHP)
d)      Slides.
e)      Video.
f)       PowerPoint or other presentation software.
g)      Handouts.
Significance of Power Point
Microsoft PowerPoint is an easy program to use and a powerful tool for giving a presentation. Whether our presentation needs a visual aid, tools for collaboration, easy access or the ability to share information beyond the initial meeting, PowerPoint is a good option. It can even help reduce speaking anxiety by drawing eyes away from the speaker and towards a screen. Some of the significance of Power Point Presentation are highlighted below:
a) Visual Impact: Making presentation more interesting through the use of multimedia can help to improve the audience's focus. PowerPoint allows us to use images, audio and video to have a greater visual impact. These visual and audio cues may also help a presenter be more improvisational and interactive with the audience.
b) Marketing Strategy: Powerful tools and options present in Microsoft power point, makes it easier for people in marketing, advertising, and sales to make presentations for motivation of their subordinates. Inclusion of different types of charts, images, clip-arts, other graphical structures, makes a presentation eye catchy. Animation and sound effects add extra emphasis on these presentations making them look more interactive.
c) Corporate Training Session: Power point is an essential ingredient of every corporate training session. Top executives and manager (marketing and sales) use this powerful tool to train their junior's or associates to give them better, interactive and more effective training. It's always beneficial and less time consuming for corporate trainers, if they use these tools in their sessions, it generates more results.
d) Flexibility: PowerPoint can be used in a number of different effective ways to communicate with our audience. Slides are completely customizable to fit our needs. Depending on our approach, we may want to have a presentation that is text-heavy, image-heavy or some combination of both. Text-heavy presentations are generally good if we are giving a lecture to a group within your company and want them to take notes. Image-heavy presentations can help to make your presentation more conversational in style since there only visual cues. Combining the two approaches gives listeners the benefits of both visual aids and notes.
e) Collaboration: PowerPoint allows us to work with other people in a collaborative manner. This is especially useful in office settings where teamwork is key. Multiple people can collaborate on and contribute to a presentation. By going to the "Review" tab at the top of the program and clicking the "New Comment" button, we can leave notes and reposition them on the screen for other team members to view.
f) Content Sharing: We can upload our presentation to websites such as YouTube with everything featured in our work including all of the slides, commentary and transitions. All we have to do is go to "File," "Save and Send" and "Create a Video." The file will be saved in WMV format, which is capable of playback on Windows Media Player and can be uploaded to most video sites.
6. (a) Distinguish between verbal and non-verbal languages. Explain briefly the advantages and limitations of non-verbal language.                            4+10=14
Ans:  Oral or Verbal Communication: Oral communication is the face to face communication between individuals. In dealing face-to-face, we can judge how the other party is reacting, get immediate feedback, and answer questions to avoid any misunderstanding. Some of the electronic and non-electronic devices such as telephones, cell-phones (mobiles), walkie–talkie, speakers, and audio-video presentations are some of the examples used in verbal communication.
Non-Verbal Communication: Non-verbal communication (NVC) refers to messages sent through human actions and behaviour rather than through words. It is a communication exchange that does not use words or that uses words to carry more meaning than the strict definition of the words themselves. It often relies on facial expression, body movements, gestures, eye- contact, handshakes, dress, posture, inflections etc
Difference between verbal and non-verbal communication
Subject
Verbal Communication
Non-verbal Communication
Definition
It is a process of communication through words.
Communication without using words of writings known as non-verbal communication.
Formality
Degree of formality is more than non-verbal communication.
It is less formal, infect incase of non-verbal communication no formality is maintained.
Evidence
It has legal evidence.
It has no documentary evidence.
Scope in business communication
It scope in larger than non-verbal communication.
It’s scope in limited in business communication.
Media
Face to face conversation, conversation over telephone, meeting, video conference, interview, etc. are different media of verbal communication.
Facial expressions, body language, gestures, silence tec. Are used as media of non-verbal communication.
Consistency
It is more consistent in nature.
Lack of consistency is a major feature of non-verbal communication.
Advantages of Non-verbal Language
1)      Easy demonstration: Information can simply be offered in non-verbal communication through using noticeable, audio-visual and silent means of non-verbal communication.
2)      The substituting: Non-verbal message may alternative for spoken message especially if it is obstructed by disturbance, disturbance, long-distance etc. for example gestures-finger to mouth to indicate the need for quite, face expressions- a nod instead of a yes.
3)      Easy understanding: This communication depends on upon these factors facial expression, eye contact, proximity, touching etc. which can help illiterate people to understand that what speaker want to share .
4)      Less wastage of time: The message from the non-verbal interaction is received by the recipient very fast. For this reason, it decreases the waste of time of the speaker.
Disadvantage of Non- verbal communication
Despite benefits of non-verbal interaction, it has some restrictions or drawbacks which are:
1)      A long conversation is not possible: In non-verbal conservation, lengthy discussion, and necessary details are not possible. No one can talk about the particular problems of the information.
2)      Hard to understand: Since in this type of communication speaker only use gesture, facial expression, eye contact, touch etc. for communication and it might become difficult for some people to understand.
3)      Costly: In some cases, this type of communication become costly because sometimes speaker use tools like a neon sign, power point presentation, cinema etc. Which are much expensive as equivalence to another form of communication.
Or
(b) Indicate the importance of listening in service organizations. List and explain any five strategies to improve your listening skills.                                                                 4+10=14
Ans: IMPORTANCE OF LISTENING
a)      It helps us to understand our customer’s need.
b)      Relationships depends more on listening skills than on speaking skills.
c)       A good listener is always in a better position to deal with the need and problems of his client.
d)      It helps an organisation to improve its goodwill.
e)      It keeps the organisation well informed about the client’s need.
f)       It helps an organization to meet its objectives.
g)      Being listened to spells the difference between feeling accepted and feeling isolated.
h)      A good listener rarely involves himself in controversies and misunderstanding.
i)        Good listeners are often the best speakers because they have taken the time to find out what people are truly interested in.
Guidelines for effective listening or How to develop our listening skill
Listening is very important aspect of communication. Around 20% of overall communication is listening. Therefore, one should strive for adopting good listening habit. There are following guidelines for good listening:
1. Preparation before listening: As already mentioned that listening plays important role in communication. So one should prepare himself before starting listening. In preparation, there are following guidelines:
(i) Stop talking: - Human brain can perform one activity efficiently at a time, so during listening there should be no talking by the listener.
(ii) Remove distraction: - Noisy fan, traffic noise, entrance of unauthorized persons may interrupt the listening process. All these barriers should be removed.
(iii) Good environmental conditions: - There should not be extraordinary cold or warm environment and ventilations should be proper.
2. Listening to understand, not to refute: There could be many topics to which the listener has reservations. Apart from these reservations, the listener should try his best to understand the message.
3. Focusing the attention: There may be many objects on which the listener should construct a mental outline of where the speaker is going in his speech.
4. Concentration on context: The listener should keep in mind the background and theme of speech. This thing enables him to absorb the material quickly and efficiently.
5. Taking notes: Listener should keep on taking notes. Hence, he should jot down ideas rather than sentences. In this way, he/she could make the message safe for a long time.
6. Curbing the impulse to interrupt: One should avoid interrupting the speech until the speaker invites questions. This habit puts the speaker and listener both at ease.
7. Asking questions: Asking right question on right time is quite different form interruption. Listener should have an idea to know right time to ask questions.
8. Summary & evaluation: The listener should summarize and speech but not during listening process.
7. (a) “Wanted Chief Accountant in a Multinational Company. The candidate must be ICWA Examination passed and above 40 years. Experience of 5 years as Assistant Accountant or in similar position is essential. Pay Rs. 60,000 plus free accommodation and LTC once in two years” . Write an application to the Executive Director, Anderson & Company, New Delhi, in response to the above advertisement published in the Hindustan Times, dated April, 28, 2017. 14
6th May, 2017
The Executive Director
Anderson & Company
New Delhi

Subject: An application for the post of Chief Accountant.

Sir,
This is in response to your advertisement in ‘The Hindustan Times’ dated 28/04/2017 regarding the post of Accountant. I wish to apply for the same post.

I am outgoing, deligent and open to learning and have good knowledge of tally and GST. I have all the requisite qualification and experience. I did my graduation from Sri Ram College, Delhi in Commerce stream. I am working as an Accountant in XML Pvt. Ltd., Guwahati since last 6 years year. I want to enhance my knowledge and grow in my career my working in your company as a chief accountant.
As regard my qualification and experience, I am enclosing my bio- data for your kind consideration.  I shall be available for an interview on any day of your convenience. If selected I shall discharge my duties with utmost devotion and sincerity to your full satisfaction.
Yours sincerely
Tushar Barua
        

ENCLOSURE:
1.       Testimonials
2.       Bio- data
BIO-DATA
NAME                               :                Tushar Barua
FATHER NAME                :                S.K Barua
ADDESS                             :                Examination Hall, Tinsukia College, Tinsukia (Assam)
CONTACT                          :                9987XXXXXX
DATE OF BIRTH                :                xx/xx/1987
NATIONALITY                   :                Indian
RELIGION                          :                Hindu
MARITAL STATUS            :                Married
GENDER                            :                Male
AGE                                   :                42 years
ACADEMIC QUALIFICATION
YEAR
EXAMINATION
BOARD/UNIVERSITY
INSTITUTE
PERCENTAGE
DIVISON
2004
HSLC
SEBA
A NEW HIGH SCHOOL
79%
I
2006
H.S 2ND YEAR
AHSEC
TINSUKIA COLLEGE
86%
I
2009
B.COM
DELHI UNIVERSITY
SRI RAM COLLEGE
76%
I
2013
CWA
ICAI
ICAI
63%
A
WORK EXPERIENCE:
S. No
Organisation
Position held
From
To
1
XML Pvt. Ltd. Guwahati
Chief Accountant
1/11/2013
Till Date

SKILLS:
-          Excellent written and verbal communication skills
-          Working knowledge of Tally, GST Excel, MS-Word.
Achievements:
-          Certificate of Merit in CWA Exam (2013)
-          Winner of Inter –college Debate Competiton (2008-2009)
Hobby: Interacting with people, reading books, cricket etc.
Language Known: Hindi, English, Bengali, Assamese.
Declaration:
I solemnly declare that all the above information are correct to the best of my knowledge.
Date:    06/05/2017                                                                                                       Tushar Barua
                                                                                                                                                Signature

Or
(b) “National Electronics Corporation, Mumbai, invites application for the post of Finance Officer in the pay scale of Rs. 37,400 – Rs. 67,000 (likely to be revised) plus grade pay Rs. 8,900 with allowances at Central Government rates. The Candidate must have M.Com degree in Finance and Accounts and a minimum of 10 years experience as Accountant, including computerization of Accounts, handling of Income-tax matters, preparation of budget proposals, auditing of accounts, etc.” Prepare a resume to be submitted along with your application in response to the above advertisement published in the Times of India, dated April 25, 2017.                                                                    14
6th May, 2017
The Executive Director
Anderson & Company
New Delhi

Subject: An application for the post of Finance Officer.

Sir,
This is in response to your advertisement in ‘The Times of India’ dated 25/04/2017 regarding the post of finance officer. I wish to apply for the same post.

I am outgoing, deligent and open to learning and have good knowledge of tally and GST, auditing of accounts, preparation of budget. I have all the requisite qualification and experience. I did my graduation from Sri Ram College, Delhi in Commerce stream. I am working as an Accountant in XML Pvt. Ltd., Guwahati since last 10 years. I want to enhance my knowledge and grow in my career my working in your company as a chief accountant.
As regard my qualification and experience, I am enclosing my bio- data for your kind consideration.  I shall be available for an interview on any day of your convenience. If selected I shall discharge my duties with utmost devotion and sincerity to your full satisfaction.
Yours sincerely
Tushar Barua
        

ENCLOSURE:
3.       Testimonials
4.       Bio- data
BIO-DATA
NAME                               :                Tushar Barua
FATHER NAME                :                S.K Barua
ADDESS                             :                Examination Hall, Tinsukia College, Tinsukia (Assam)
CONTACT                          :                9987XXXXXX
DATE OF BIRTH                :                xx/xx/1982
NATIONALITY                   :                Indian
RELIGION                          :                Hindu
MARITAL STATUS            :                Married
GENDER                            :                Male
AGE                                   :                42 years
ACADEMIC QUALIFICATION
YEAR
EXAMINATION
BOARD/UNIVERSITY
INSTITUTE
PERCENTAGE
DIVISON
1998
HSLC
SEBA
A NEW HIGH SCHOOL
79%
I
2000
H.S 2ND YEAR
AHSEC
TINSUKIA COLLEGE
86%
I
2003
B.COM
DELHI UNIVERSITY
SRI RAM COLLEGE
76%
I
2008
M.Com
DELHI UNIVERSITY
SRI RAM COLLEGE
63%
A
WORK EXPERIENCE:
S. No
Organisation
Position held
From
To
1
XML Pvt. Ltd. Guwahati
Chief Accountant
1/11/2008
Till Date

SKILLS:
-          Excellent written and verbal communication skills
-          Working knowledge of Tally, GST Excel, MS-Word.
Achievements:
-          Distinction in Graduation (2003)
-          Winner of Inter –college Debate Competiton (2001-2002)
Hobby: Interacting with people, reading books, cricket etc.
Language Known: Hindi, English, Bengali, Assamese.
Declaration:
I solemnly declare that all the above information are correct to the best of my knowledge.
Date:    06/05/2017                                                                                                       Tushar Barua
                                                                                                                                                Signature

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