2014
(August)
COMMERCE
Course: 102
(Organisational Behaviour and Theory)
Full Marks: 80
Time: 3 hours
The figures in the margin indicate full
marks for the questions.
1.
(a) What is the systems approach to organisation? What are the components
involved in systems analysis? 7+9=16
Or
(b) Outline
Taylors scientific management and examine its relevance to management in the
present day business. 16
2. (a)
Critically discuss the necessity of decentralization of authority in an
organisation so an to make delegation more meaningful and effective. 16
Or
(b) Define
the term “span of management”. How would you determine the optimum span in a given
situation? 16
3. (a)
Bring out the roles of groups in an organisation. Substantiate the claims that
group task influences group performance and satisfaction. 8+8=16
Or
(b) What
is the significance of personality in organisational setting? Discuss various methods
and techniques to measure in individuals’ personality. 9+7=16
4. (a)
Distinguish between hygiene factors and motivation factors. What is the significance
by Herzbergs’ theory in actual life? 9+7=16
Or
(b) Point
out, in brief, some bahavioural implications of control. Suggest some suitable
measures to minimize behavioural dysfunctions of control. 8+8=16
5. (a)
Why is organisational change often resisted by individuals and groups within
the organisation? How can such resistance be prevented or overcome? 8+8=16
Or
(b) Discuss
in detail the various channels of communication which are generally used in
modern business enterprises. 16
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