Fundamentals of Computers | Information Technology and Its Application in Business Notes | B.Com (Non CBCS)

Fundamentals of Computers

Information Technology and Its Application in Business

B.Com (Non CBCS)

Unit – 2: Fundamentals of Computers

Meaning of Computer

The term ‘computer’ usually refers to an electronic device made of electronic circuits which processes data into meaningful information under the control of specific step-by-step instruction arranged as a program. It perform many functions such as calculation, storage, manipulation & retrieval of information. The key characteristics (or advantages) of a computer are:

1.       Speed: The speed of a computer is usually measured in milliseconds, microseconds, nanoseconds and picoseconds which are , , and part of a second respectively.

2.       Accuracy: Errors do occur in computer based information systems but precious few can be directly attributed to the computer system itself. The vast majority can be traced to a program which is mainly human errors.

3.       Capacity of Decision Making: By suitable programming, computers can also perform intelligent functions of decision making.

4.       Reliability: The system does repetitive work with huge volumes of data correctly. One can rely on them to work non-stop, keeping a back up of data and also an Uninterrupted Power Supply (UPS).

5.       Memory Capability: Computer systems have total instant recall of data and an almost unlimited capacity to store these data. A computer system can hold billion characters at a time can be retrieved at random.

Advantages of Computer System:

a. Speed: The smallest unit of time that a human being can experience is second. But Computer operations are measured in milliseconds, microseconds, nanoseconds and picoseconds. Today computers can perform more than 2500 MIPS. They can handle very complex tasks in seconds.

b. Accuracy: Errors occur in computers also but only few errors can be attributed (=credited) to a computer. In most of the cases errors occur due to program logic error, procedural error or erroneous data. Really speaking, these are human errors.

c. Reliability: Computers can perform repetitive tasks very well. They don’t take sick days and coffee breaks and they rarely make any complaints. Even the error rate of 0.1% is unacceptable.

d. Memory capability: Computer systems can instantly recall the data and their storage capacity is almost unlimited. Today, even ordinary personal computers are coming with 10 to 40 GB of memory. High end computers can support still more memory.

e. Flexibility: Modern digital computers can be used for a variety of purposes and everything depends on the program inside the computer.

f. Choice of configuration: A wide range of optional peripherals are available in the market. A business organisation can select those peripherals which are most suitable for its processing requirements.

Limitations of computer system

The limitations of compute are as follows:

1)      GIGO: Garbage in Garbage Out i.e. computer does not have its own IQ and an incorrect input data would result in an incorrect output. The computer does what it is programmed to do and can do nothing else.

2)      Limitations of Software: To perform specialized functions, special software is required. The investment in software is much more than in hardware.

3)      Tampering of Data: Data handling through computers require special protection routines.

4)      Limitations of Hardware: Smaller computers can perform relatively limited work at a slower speed. So more investments is to be required for higher speed computers.


Components of a Computer System

Components of Computer System


1. Input                                2. CPU (Central Processing Unit)                                               3. Output                             4. Storage


                                2. (a) Control Unit                            2. (b) A.L.U                                         4. (a) Primary     4. (b) Secondary


1.       Input:

a)      Entry of program statement & data into a computer is done by means of an input device.

b)      Keyboard, floppy, disk drives, cartridge tape device are the various input devices.

c)       All input devices are instruments of interpretation and communication between people and computer.

2.       CPU:

a)      Is the heart of the computer?

b)      It contains the logic that controls the calculation doe by the computer.

c)       It is the central processor that makes comparisons, performs calculations, reads, interprets & controls the execution of the instructions.

d)      The CPU consists of two separate sub-units –

                     i.            Control unit

                   ii.            Arithmetic logic unit.

In the PC, the CPU is connected to a bus; the bus is a communication device or in other words a connection between various parts of the computer.

1)      Control Unit:

a)      Supervises the operations of entire computer,

b)      Acts as a Central Nervous System by maintaining the order & directing the flow of sequence of operation & data within the computer,

c)       It selects the program statement from the storage unit, interprets the statement & sends the appropriate electronic impulses to Arithmetic/Logic and storage units which carries out the required operation.

d)      Its basic function is to instruct the input device, when to start & stop transferring data to output devices.

2)      ALU:

a)      Performs calculation, compares numeric & Non-numeric values & make decisions.

b)      Data is transferred from the storage unit to ALU which is again manipulated & returned to storage unit.

3.       Output Devices:

a)      Are instruments that communicate between users & machine?

b)      Meant for presenting results.

c)       Translates computer output in user understandable form.

d)      Printer, VDU, Graph-Plotters are the output devices.

e)      Captures information in machine coded form & converts them into a form usable by humans computers.

4.       Storage:

a)      Primary:

Ø  Has no logic capability and is one a storage unit for data and instruction.

Ø  It is passive in nature. Memory is only a storage place for information. Instructions are executed in CPU. Data are moved between the CPU and memory when a calculation is performed.

b)      Secondary: (Diskette drive, disk etc.)

Ø  Are machines & are connected online to CPU and serve as reference libraries?

Ø  Used as a store house & used only when necessary.

Ø  Magnetic tapes, Floppy, H.D. CDS etc. are the devices.

Ø  Usually larger and cheaper than Primary.

Computer Generations

The computers have been grouped into chronological categories, called generations. Computer generation means a step of advancement in technology. It also reflects the growth of computer industry. The advancement in technology existed not only in hardware but also in software. The evolution of modern computer is divided in different generations as below:

1. First Generation: The first generation of computers was developed in late 1940s. In this generation of computers, vacuum tubes were used and these were bulky in size. These computers were very expensive to operate and in addition to using a great deal of electricity, the first computers generated a lot of heat, which was often the cause of malfunctions.

First generation computers relied on machine language, the lowest-level programming language understood by computers, to perform operations, and they could only solve one problem at a time. It would take operators days or even weeks to set-up a new problem. Input was based on punched cards and paper tape, and output was displayed on printouts.

2. Second Generation: In the generation of computers, solid state devices called transistors, diodes etc. were developed by William Shockley and colleagues at Bell laboratories. These solid state devices were used in place of vacuum tubes. This replacement increased the speed of computers and other drawbacks were reduced. Second generation computers were smaller in size, cheaper in manufacturing. These computers occupied lesser space and consumed lesser power.

3. Third Generation: These computers have secondary storage devices and new input and output devices like visual display terminals, magnetic ink readers and high speed printers, integrated solid state circuit (IC chips). I.C. chips increased the speed of these computers. These computers performed the arithmetic and logic operations in micro- seconds (Millionths of a second) or even in nano-second (Billionths of a second). The size and cost of these computers have decreased considerably.

4. Fourth Generation: Integrated Circuits Technology was further developed. In 1971, INTEL Corp. of USA developed the IC chips which have the entire computer circuit on a single silicon chip. These chips are called microprocessors. These microprocessors gave birth to micro-computers called micro-processors. In 1976, Steve Wozniak developed a series of micro-computers called .The Allple Series.. These computers were the most modern computers. These were much cheaper relative to performance in comparison to early computers.

5. Fifth Generation: Fifth generation computers are those computers, which not only have the advanced capabilities like speed, accuracy, storage and retrieval capabilities of other computers but have also additional ability to think and make decisions. The ability of intelligence in computers is called Artificial Intelligence (AI). Japanese have named this generation of computers as KIPS (Knowledge Information on Processing System).

Different Types of Computers

Since the advent of the first computer different types and sizes of computers are offering different services. Computers can be as big as occupying a large building and as small as a laptop or a microcontroller in mobile & embedded systems. The four basic types of computers are as under:

a)      Supercomputer

b)      Mainframe Computer

c)       Minicomputer

d)      Microcomputer

a)      Supercomputer: The most powerful computers in terms of performance and data processing are the Supercomputers. These are specialized and task specific computers used by large organizations. These computers are used for research and exploration purposes, like NASA uses supercomputers for launching space shuttles, controlling them and for space exploration purpose.

b)      Mainframe computer: Although Mainframes are not as powerful as supercomputers, but certainly they are quite expensive nonetheless, and many large firms & government organizations uses Mainframes to run their business operations. The Mainframe computers can be accommodated in large air-conditioned rooms because of its size. Super-computers are the fastest computers with large data storage capacity, Mainframes can also process & store large amount of data. Banks educational institutions & insurance companies use mainframe computers to store data about their customers, students & insurance policy holders.

c)       Minicomputer: Minicomputers are used by small businesses & firms. Minicomputers are also called as “Midrange Computers”. These are small machines and can be accommodated on a disk with not as processing and data storage capabilities as super-computers & MainframesThese computers are not designed for a single user. Individual departments of a large company or organizations use Mini-computers for specific purposes. For example, a production department can use Mini-computers for monitoring certain production process.

d)      Microcomputer: Desktop computers, laptops, personal digital assistant (PDA), tablets & smartphones are all types of microcomputers. The micro-computers are widely used & the fastest growing computers. These computers are the cheapest among the other three types of computers. The Micro-computers are specially designed for general usage like entertainment, education and work purposes. Well known manufacturers of Micro-computer are Dell, Apple, Samsung, Sony & Toshiba.

Desktop computers, Gaming consoles, Sound & Navigation system of a car, Netbooks, Notebooks, PDA’s, Tablet PC’s, Smartphones, Calculators are all type of Microcomputers.

Types of memory in a Computer

1) Primary memory

2) Secondary memory

1) Primary memory: Primary memory, also known as internal memory or main memory is a memory which is directly accessible by the CPU. It’s a memory which is used to store frequently used programs which can be directly accessed by the processing unit for further processing. It’s a volatile memory meaning the data is stored temporarily and is liable to change or lose in case of power failure. The primary memory is of two types such as:

a) Random Access Memory (RAM)

b) Read only memory (ROM)

Random Access Memory

The memory system constructed with metal oxide semi conductor storage elements that can be changed is called Random Access Memory. It is used to hold intermediary data in the computer. The contents of this memory chips are temporary and can be easily changed. It is the workspace for the computer’s processor. When people talk about computer memory, they usually mean volatile memory. It is called random access memory because access time in RAM is independent of the address of the data. Each storage location (address) inside the memory is as easy to reach as any other location and takes the same amount of time. One can reach into the memory at random and insert or remove numbers in any location at anytime.

Types of RAM:

a. Dynamic RAM: It is the most common type of main memory. It is dynamic because each memory cell quickly loses its charge. So it must be refreshed for hundreds of times each second. In olden days refreshing was done by Microprocessor. Due to this, lot of processing power was wasted. But today’s dynamic RAM is coming with built in refresh circuits. This saves lot of processing power.

b. Static RAM: Static RAM (SRAM) is like DRAM but it is faster, larger and more expensive. It is static because it is not required to refresh the contents of RAM continuously. Because of its speed, SRAM is mainly used in special area of memory called cache memory.

Read Only Memory: Another type of computer memory is Read-Only-Memory (ROM). It is used for storing micro programs, not available to normal programmers. The information is permanently stored during manufacturing. The information from the memory can be read but fresh information cannot be written. Generally ROM is used to store instructions that are frequently needed, for executing small, extremely basic operations, which will not be available in the computer’s circuitry.

Different kinds of ROM:

a. PROM: Programmable Read Only Memory is a non-volatile memory which allows the user to program the chip with a PROM writer. User can record any data or instructions. The only problem with PROM chips is that once data is recorded on them, it cannot be changed.

b. EPROM: EPROM stands for Erasable Programmable Read Only Memory. EPROM chips can be electrically programmed. Unlike ROM and PROM chips, EPROM chips can be erased and reprogrammed. With the help of ultraviolet light, the data or instructions on an EPROM chip can be erased and new data can be recorded in its place.

c. EEPROM: It stands for Electrically Erasable Programmable Read Only Memory. This is the latest addition to the ROM family of chips. For the purpose of reprogramming, they need not be removed from the machine. Changes can be made electrically, under the control of a software.

2) Secondary memory: The maximum capacity of primary memory is limited. So to handle more data than allowed by primary memory, secondary memory is used. And it is non-volatile i.e. data is not lost due to current failure. Magnetic tape, Floppy disk and Hard disk are some examples of secondary memory.

Various types of Secondary storage or storage devices:

1. Magnetic Storage/Hard Disk: This is the oldest of the technologies and is used in floppy disks, hard disks and tapes. Magnetic disks are read with a moving head inside the disk drive and magnetic tapes are read by moving the tape past a read-write head.


a)      High Capacity

b)      Cheap relative to amount of space


a)      Non Portable

b)      Slow write speed to tape Can be damaged by magnets and wiped easily

2. Optical Storage/Compact Disk: The word “optical” should make you think about the eye and how we see the world in terms of reflected light. Optical media work in a similar way. They use a surface where a pattern of reflective and non-reflective areas represents the binary data.


a)      CD drives are common in PC’s and Laptops

b)      Easily portable

c)       Blu-ray discs are easily layered so can hold massive amount of data


a)      Easily damaged/scratched

b)      Quite expensive for rewritable discs

3. Solid state devices: Solid state devices are a form of flash memory, it is therefore non-volatile like ROM so the contents are not lost when there is no power supply, but able to be written to as in RAM. Solid State Devices can replace the hard drive as the main secondary storage device in a computer, where really large storage capacities are not required.

Advantages: 1. Fast read and write times compared to both other types  2. Resistant to shock so highly portable

Disadvantages: 1. Low storage compared to other two types  2. Expensive for high capacity storage

Software and its Types

Meaning: A set of instructions (in machine code) given to the computer to solve user problems and to control different operations of the computer is known as computer software. The software is developed in programming languages. The Computer software is classified into two main categories:

1. Application software.

2. System software.

1. Application Software: Application Software is the specific that can do specified application. Application Software is designed to fulfill the requirement to people. Application Software enables a computer to perform a specific task such as handling financial accounting, processing words, preparing exam result, producing bills, manipulating images and videos, etc. Application Software does its tasks with the help of operating system. There are two types of Application Software. They are:

a. Packaged Software

b. Customized or Tailored Software 

a. Packaged Software: Packaged Software is the ready made software developed for all general users to perform their generalized tasks. Software companies use to develop packaged software. Some commonly used packages are given below:

Word Processing Software: used for creating documents. Examples: MS-Word, Aldus PageMaker, Word Perfect, etc.

Electronic Spreadsheet Software: used for keeping accounts and do calculations. Examples: MS-Excel, Lotus 1-2-3, etc

Database Management System Software: used for database management. Examples: MS-Access, Dbase, FoxPro, Sybase, SQL Server, Oracle, etc.

Graphics Software: used for creating and manipulating images. Examples: CorelDraw, Paintbrush, PhotoShop etc.

Multimedia Software: used for designing multimedia. Examples: 3D Max, Maya, Flash, PowerPoint, Windows Media Player, etc.

b. Customized or Tailored Software: Customized or Tailored Software is the application software which is designed to fulfill the specific requirements of an organization, office or individual. Customized or Tailored Software is used for the organization, office or person for whom it is developed. SLC Result Processing Software, Hospital Management Software, School Management Software, Bill Processing Software, Air Ticket Reservation Software, Banking software etc. customized software. Reservation software, Banking software etc. are customized software.

2. System Software: System software is a set of programs that control the operations of a computer and devices attached with the computer. It creates links between user and computer as well as controls the execution of application programs. The examples of system software are:

a) Operating systems.

b) Sub-routine

c) Device Drivers.

d) Assemblers and compilers.

e) Utility Software

a)      Operating Systems: Operating Systems optimize man-machine capabilities i.e., the human intervention is minimized. Operating systems work in multi-programming mode. Multi-programming means interleaved execution of several programs to enhance the productivity of the computer. The scheduling for execution of these programs in parts is handled by a special program known as the supervisory program.

b)      Diagnostic routines are supplied by the computer manufactures. They assist in debugging the programs by providing a printout of the contents of the memory upon execution of each instruction sequentially.

c)       Assemblers / Compilers: These are translation programs written and supplied by the computer manufacturers and are used to translate a program written in the source language into the machine language of the computer on hand.

d)      Sub-routine: A sub-routine is a section of a main program which is incorporated into the latter, as required to perform a series of basic instruction. Subroutines are called in from the backing storage when necessary unless incorporated during program assembly or compilation. Sub-routines consist of instructions to perform tasks which are common to many different applications or appear repetitively in the same program and their inclusion avoids the necessity of writing them and debugging them specially for each application.

e)      Utility Software: Utility Software is the helpful software that performs specific tasks related to the maintenance of computer hardware and data. Utility Software helps to keep a computer in the smooth functioning condition. Utility Software provides facilities for performing tasks like transferring data and file, recovering lost data and file, searching and removing computer viruses, disk management etc. PC Tools, Download Accelerator (DAP), SplitFile, Anti Viruses, WinZip, WinRaR, Defrag, Norton Disk Doctor (NDD), Register Cleaner, History Cleaner, Backup Software, Disk tools etc. are some examples of Utility Software.

1.       Antivirus software helps to protect a computer system from viruses and other harmful programs. A computer virus is a computer program that can cause damage to a computer's software, hardware or data. It is referred to as a virus because it has the capability to replicate itself and hide inside other computer files.

2.       Backup software helps in the creation of a backup of the files on your computer. Most computer systems use a hard disk drive for storage. While these are generally very robust, they can fail or crash, resulting in costly data loss. Backup software helps you copy the most important files to another storage device, such as an external hard disk.

3.       Disk tools include a range of different tools to manage hard disk drives and other storage devices. This includes utilities to scan the hard disks for any potential problems, disk cleaners to remove any unnecessary files, and disk defragmenters to re-organize file fragments on a hard disk drive to increase performance. Disk tools are important because a failure of a hard disk drive can have disastrous consequences. Keeping disks running efficiently is an important part of overall computer maintenance.


Hardware is best described as a device, such as a hard drive, that is physically connected to the computer or something that can be physically touched. A CD-ROM, computer display monitor, printer, and video card are all examples of computer hardware. Without any hardware, a computer would not function, and software would have nothing to run on. Hardware and software interact with one another: software tells hardware which tasks it needs to perform.

Types of Hardware:

Input devices – keyboard, image scanner, microphone, pointing device, graphics tablet, joystick, light pen, mouse, touchpad, touchscreen, trackball,  webcam

Output devices – monitor, printer, speakers

Removable data storage - optical disc drive (CD-RW, DVD+RW), floppy disk, memory card, USB flash drive

Computer case - central processing unit (CPU), hard disk, motherboard, network interface controller, power supply, random-access memory (RAM), sound card, video card

Data ports - Ethernet firewire, parallel port, serial port, universal serial bus (USB)

There are several differences between computer hardware and software.

Operating system and Its types

An operating system (OS) is software, consisting of programs and data that runs on computers and manages computer hardware resources and provides common services for efficient execution of various application software.

Types of operating systems:

1)      Real-time Operating System: It is a multitasking operating system that aims at executing real-time applications. The main object of real-time operating systems is their quick and predictable response to events.

2)      Multi-user and Single-user Operating Systems: The operating systems of this type allow a multiple users to access a computer system concurrently. Time-sharing system can be classified as multi-user systems as they enable a multiple user access to a computer through the sharing of time. Single-user operating systems, as opposed to a multi-user operating system, are usable by a single user at a time.

3)      Multi-tasking and Single-tasking Operating Systems: When a single program is allowed to run at a time, the system is grouped under a single-tasking system, while in case the operating system allows the execution of multiple tasks at one time, it is classified as a multi-tasking operating system.

4)      Distributed Operating System: An operating system that manages a group of independent computers and makes them appear to be a single computer is known as a distributed operating system. The development of networked computers that could be linked and communicate with each other, gave rise to distributed computing.

5)      Embedded System: The operating systems designed for being used in embedded computer systems are known as embedded operating systems. They are designed to operate on small machines like PDAs with less autonomy.

Functions of Operating System: Some of the facilities offered by operating system are described below:

1)      It communicates with the computer operator by means of the console unit or typewriter.

2)      In control the flow of jobs by loading and unloading of programs.

3)      It supervises multi-programming operation including :

a)      Managing assembly /compilation and execution of programs.

b)      Allocating control to each program according to its priority and the operating state of peripheral.

c)       Protecting each program’s working storage from over-writing by another program.

4)      It undertake errors diagnosis and recovery techniques in case of error conditions.

5)      It allocates peripherals to programs and checks their availability.

6)      It warns the operator when peripheral units require alteration.

7)      It forms an essential element of real-time system.

8)      It automates the logging of time-relating to computer operations.

a)      Word Processing.

b)      Firmware.

Meaning of Electronic Data Interchange

EDI or Electronic Data Interchange is the virtual exchange of data or business documents in electronic format between trading partners. This exchange of documents is generally between buyer and supplier and consists of transferring purchase orders, invoices, payments, shipping notices and various other documents and by nature eliminates paper trails, improves operational efficiency and enhances virtual exchanges with new trading partners. With EDI, any company can virtually interact with another organisation anywhere in the world without the hassle of waiting times and forecasting future procedures.

Merits of Electronic data interchange (EDI):

1)      Reduces cost: Reduces the overall costs of running a business, as the computer system carries out difficult and complicated tasks automatically. The cost of paper and paper processing is reduced due to electronic exchange of data.

2)      Overall monitoring of business activities: The computer system monitors and controls most aspects of the business. Stock levels, order levels, accounts and invoices are known immediately, without the need for labourious manual intervention and accounting. 

3)      Save time: EDI furthermore saves time over paper processing since the transfer of data from computer to computer is self-acting. There is no need to re key information with EDI. Efficiency levels are very high, as human error is minimised. The effective flow of business is assured.

4)      Improved Security: EDI systems enhance security for the customer and company.
Improved communication between employees and branches, due to the use of standardised document and data formats.

5)      Improve clientele Service: The fast transfer of enterprise documents and assessed decline in mistakes helps to do business faster and more efficient.

6)      Elaborate Customer Base: Therefore with improved clientele service, we can finally elaborate our clientele base. Many large manufacturers and retailers are ordering their suppliers to institute an EDI program. So, when assessing a new product to carry or a new supplier to use, the ability to do EDI is a large-scale in addition to.

7)      Building long-term relationships EDI helps in building long term relationships with trading partners and hence helps in business growth.

Demerits or Barriers of Electronic data interchange (EDI):

1)      Too Many measures: There are too numerous measures bodies developing standard documents formats for EDI. Data Protection Laws, protecting customers and employees, must be applied and adhered to by employees and the company.

2)      Changing Standards: Each year, most measures bodies publish modifications to the measures. This increases difficulty for EDI users.

3)      EDI is Too Expensive: Some companies are only doing enterprise with others who use EDI. If a business likes to do enterprise with these associations, they have to apply an EDI program. This expense may be very huge for little companies.

4)      Chances of fraud and hacking: Systems need continual electronic protection, from viruses, hacking and potential fraud.

5)      Chances of System failure: EDI systems need regular software updates. In case of a systems failure, manual systems must also be in place to ensure that business continues.

6)      Huge investment of training: Staff must receive training, every time the EDI system is updated. This is a continuous investment. Companies relying on EDI must invest in backup systems, in case the primary system fails. Human input error is still potentially a problem, although the software being used should highlight most errors.

7)      Limit your trading partners: Some organization stops doing business which don’t use EDI. For instance, Wal-Mart prefers to do business only with those organization which uses EDI.

Techniques/Types of EDI

Mainly EDI working technology involves two methods. They are:

1)      Direct method: Under this method, a dial-up or leased line is used by sending company to connect to trading partner’s computer and direct transmission occurs. On the receipt of information, for being used in local IT systems, trading partner’s EDI system translates standardized EDI data into local format. However, this method necessitates use of compatible hardware and communication software by two companies.







Business              Translation          Dial up or             Translation          Business

Partner 1             Software             Leased Lines      Software             Partner 2


2)      Indirect method: Under this method, generally, data is transmitted over a Value Added Network (VAN). VAN refers to a system where for the purpose of transmission and storage of messages between business partners, telecommunication lines are linked to an electronic mailbox. A database facility which can be situated in computers of business partners can also be used with electronic mailbox. In database of receiver, messages are processed and updated through mailbox system with integration of electronic mailbox and database facility.







                                Business Partner A                                                                          Business Partner B




                                                                                                        VAN Z

                                Business Partner C                                                                          Business Partner D

EDI standards

EDI standards are very broad and general because they have to meet the need of all businesses. EDI provides on electronic linkage between two trading partners. To send documents electronically to each other, firms must agree on a specific data format and technical environment.

Types of EDI Standards

National standards:

1. ODETTE: An EDI format developed for European motor industry. ODETTE stands for organization for data exchange by tele transmission in Europe.

2. TRADACOMS: It is UK national standard, which is developed by ANA (Article number association) in 1982. ANSI ASC X12 (American national standards – X12) – X12 is a standard that defines many different types of documents, student loan applications, injury and illness supports and shipment and billing notices.

International standards

1. EDIFACT – (Electronic data interchange for administration, commerce and transport) was developed during 1990’s with a subset of EANCOM, which is the most widely used dialect of EDIFACT in international retail and distribution sector.

2. UN/EDIFACT – (United nations/electronic data interchange for administration commerce and transport) is an international set of EDI standards that are published by united nations trade data interchange (UNIDID).

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