Gauhati University Question Papers
Principles of Management (May-June’ 2016)
Full Marks: 80
Time Allowed: 3 hours
Answer either in
English or Assamese
The figures in the
margin indicate full marks for the questions
1.
Choose the correct answer from the following questions: 1x10=10
a) Henry
Fayol’s contribution to the science of management is regarded as
1)
General Administrative Theory.
2)
Scientific Management Theory.
3)
Human Relation Theory.
4)
Behavioural Theory.
b) Who
suggested equitable division of work and responsibility between management and
labour?
1)
Henry Fayol.
2)
F. W. Taylor.
3)
P. F. Drucker.
4)
G. E. Mayo.
c) Plans
which establish overall objectives and position of an organization in terms of
its environment is known as
1)
Specific plan.
2)
Short-term plan.
3)
Tactical plan.
4)
Strategic plan.
d) Management
by results in also known as
1)
MBO (Management by Objective)
2)
Management by Exception.
3)
Management by Change.
4)
None of the above.
e) An
organizational structure that groups similar occupational specialty together is
known as
1) Simple
structure.
2) Divisional
structure.
3) Project
structure.
4) Functional
structure.
f) Organization
that denies teamwork is known as
1)
Matrix organization.
2)
Project organization.
3)
Virtual organization.
4)
Learning organization.
g) Z-theory
is propounded by
1)
Ouchi.
2)
Maslow.
3)
McGregor.
4)
Herzberg.
h) In
Herzberg’s two-factor theory, which one of the following factors is not
included in hygiene factors?
1) Supervision.
2) Working
condition.
3) Salary
and wages.
4) Recognition.
i)
Which one of the following techniques is not a
modern technique of controlling?
1) Financial
statements.
2) Return
of investment.
3) PERT
(Programme Evaluation and Review Technique)
4) CPM.
j)
A plan of expected result expressed in numerical
terms is known as
1) Project.
2) Policy.
3) Budget.
4) Strategy.
2.
Write short answers on the following: 2x5=10
a)
What is the meaning of policy?
b)
What do you mean by programmed decision?
c)
What is budgetary control technique?
d)
Define management of change.
e)
List out at least two areas where managerial
control is considered necessary.
3.
Answer any five of the following questions: 4x5=20
a) Write
in brief the Human Relation Theory.
b) State
the limitations of scientific management.
c) What
are the causes of conflict between line and staff organizations?
d) State
the barriers to effective delegation.
e) Write
explanatory notes on carrot and stick approach.
f) Explain
the limitations of ratio analysis.
g) Explain
the stages of planned change.
4.
Explain Elton Mayo’s Human Relation Theory. 10
Or
Describe the contribution of Peter F.
Drucker to the development of management thought. 10
5.
What do you mean by decision-making? Explain various steps involved in decision
making. 4+6=10
Or
Discuss the planning process of a large
manufacturing organization. Also state the limitation of planning. 10
6.
What do you understand by formal and informal organizations? Distinguish
between the two. 4+6=10
Or
What do you mean by span of management?
Explain in this connection the factors that determine an ideal span of control.
10
7.
Explain the steps of needs in A. H. Maslow’s need hierarchy theory of
motivation. Also enumerate the merits and limitations of the theory. 6+4=10
Or
Describe various barriers of communication. What measures
would you suggest to overcome such barrier? 10
8.
Describe the causes of resistance to change. Explain the measures to overcome
the resistance. 6+4=10
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