BCOC-132: Business
Organisation and Management Important Questions
IGNOU BCOM Courses
Question Paper Pattern
1.
Total Marks: 100 Marks
2.
Exam Duration: 3 Hours
3.
Paper Structure: The question
paper contains 9 questions in total.
4.
Attempt Requirement: You must attempt
any 5 questions.
5.
Marks Distribution: All questions
carry equal marks (20 Marks each).
6. Nature of Exam: Theoretical and concept-driven. Answers must include logical business structural frameworks, definitions, models, and real-world commercial examples to maximize marks.
Most Important Topics
Block
1: Foundation of Indian Business:
1.
Traditional Commerce vs. e-Commerce (Differences, Benefits, and Features).
2.
Corporate Social Responsibility (CSR) theories and Business Ethics.
3.
Digital India Programme and Government Skill Development Initiatives.
4. Concept and Process of Technological Innovation.
Block
2: Business Enterprises:
1.
Features, merits, and socio-economic objectives of Cooperative Organisations.
2.
Government Companies and Public Enterprise Schemes (Maharatna, Navratna,
Miniratna).
3.
Structural differences and classifications of Joint Stock Companies and
One-Person Companies (OPC).
4.
Operational trends, issues, and controversies of Multinational Corporations
(MNCs).
Block
3: Management, Organisation and Control:
1.
Process of Scientific Decision-Making and its relationship with Planning.
2.
Nature, principles, and scope of the Planning function.
3.
Comparison of Line, Functional, and Line & Staff Organisational Structures.
4.
Principles of Delegation of Authority and reasons for reluctance to delegate.
Block
4: Communication, Motivation and Leadership:
1.
Motivation theories: Maslow's Needs-Hierarchy vs. Herzberg’s Two-Factor Theory.
2.
Functions, characteristics, and behavioural styles of Leadership.
3.
The Communication Process and overcoming structural/behavioural Barriers.
Block
5: Functional Areas of Management:
1.
Concept and various stages of the Product Life Cycle (PLC).
2.
Objectives of Financial Management and Shareholder Wealth Maximization.
3.
Cost-oriented vs. Demand-oriented Pricing strategies.
4.
Core functions of Human Resource Management (HRM) in a globalized and
technological context.
Most Important Short Notes / Explanatory Notes (5
& 10 Marks Each)
1.
Venture
Capital (Asked 3 times: Dec 2025, Dec 2020,
Dec 2021)
2.
One-Person
Company (OPC) (Asked 3 times:
Dec 2025, June 2022, Dec 2021)
3.
Organisational
Chart (Asked 2 times: Dec 2024, June 2024)
4.
Organisational
Manual / Manual (Asked 2 times:
Dec 2024, Dec 2021)
5.
Team
Building (Asked 2 times: June 2024, Dec 2020)
6.
Partnership
Deed & Contents (Asked 1 time:
Dec 2024)
7.
PERT
(Programme Evaluation and Review Technique)
(Asked 1 time: Dec 2023)
8.
Statistical
Quality Control (Asked 1 time:
Dec 2023)
9.
Unity of
Command & Span of Control
(Asked 1 time: Dec 2023)
10. Bases of Departmentation (Asked 1 time: June 2023)
11. Start-up and Incubator (Asked 1 time: June 2023)
12. Lease Financing (Asked 1 time: Dec 2022)
13. Franchising
(Asked 1 time: June 2022)
14. Management Audit (Asked 1 time: Dec 2021)
Block Wise Important
Questions Bank Covering All past exam questions
Block 1: Foundation of Indian Business
1. Define e-Commerce. What are the features of e-Commerce? Discuss the
structural differences, benefits, and disadvantages between e-Commerce and
traditional Commerce. [Frequency: 4 Times Dec 2025, Dec 2024, Dec 2021, Dec
2020]
2. What is
Commerce and what are its functions and modern importance? Distinguish clearly
between the characteristics of a business, profession, and employment.
[Frequency: 2 Times June 2025, Dec 2024 ]
3. What is
Corporate Social Responsibility (CSR)? Explain the different theories of CSR,
its operational benefits, and its historic paradigm shift. State the major
components of business ethics. [Frequency: 4 Times Dec 2025, June 2024, June
2023, Dec 2020]
4. Explain the various approaches and strategies of
skill development initiatives by the Government of India. What is the Digital
India Programme, and what are its features and objectives? [Frequency: 3 Times June
2025, Dec 2024, Dec 2022]
5. What is innovation? Explain the types and
sequential process of innovation, and justify how technological innovation
creates new business opportunities. [Frequency: 2 Times Exam Appearances: Dec
2023, June 2022]
6. What do you mean by business ethics? State and
explain the major components of business ethics. (June 2025)
Block 2: Business Enterprises
1. What do
you mean by Cooperative Organisation? Describe the main features, social and
economic objectives, merits, and limitations of a cooperative form of Business
Organisation. [Frequency: 4 Times June 2025, Dec 2023, June 2022, Dec 2021]
2. Define a
company and describe its main characteristics and classifications. What do you
mean by a "One-Person Company" (OPC) and what are the legal
relaxations available to it? [Frequency: 3 Times Dec 2025, June 2025, June
2024]
3. What is
a government company? Explain its features, merits, and limitations. Describe
the features of public enterprises and outline the Maharatna, Navratna, and
Miniratna schemes. [Frequency: 2 Times Dec 2025, Dec 2022]
4. Why do firms choose to become multinational?
Describe the recent operational trends, issues, and controversies related to
MNCs. [Frequency: 2 Times June 2024, Dec 2020]
5. Explain the features of an ideal form of
business organisation. If you are planning to start a business, identify a
suitable form of organization and discuss its features and limitations. [Frequency:
2 Times Dec 2021, Dec 2020]
Block 3: Management, Organisation and Control
1. What do
you understand by Decision-making? Discuss the essential steps involved in the
process of scientific decision-making. Explain why planning and decision-making
are considered two sides of the same coin. [Frequency: 4 Times Dec 2025, Dec
2024, June 2024, Dec 2022]
2. What do
you mean by planning? Discuss its nature, scope, features, core principles, and
absolute importance in an organisation. [Frequency: 4 Times June 2025, Dec
2023, Dec 2022, Dec 2020]
3. Define delegation of authority. Discuss its main
principles, and explain why managers and subordinates are often reluctant to
delegate authority. [Frequency: 3 Times Dec 2024, Dec 2023, Dec 2020]
4. Compare
line, functional, and line & staff organization structures. Discuss the
advantages and disadvantages of a functional organization structure. [Frequency:
3 Times June 2024, Dec 2023, June 2023]
5. Define control. Discuss the nature, advantages,
limitations, and main principles of control in an organization. [Frequency: 2
Times June 2025, Dec 2024]
6. What is an informal organisation? How can
managers use an informal organisation to their advantage? Provide a suitable
example. [Frequency: 2 Times June 2025, June 2022]
Block 4: Communication, Motivation and Leadership
1. Discuss
the essential functions, characteristics, and styles of leadership. What are
the qualities of an effective leader, and how does leadership impact employee
morale? [Frequency: 3 Times June 2025, June 2022, Dec 2021]
2. Define
Motivation and explain its nature, objectives, and sequential process.
Critically evaluate Maslow's Needs-Hierarchy theory and Herzberg’s Two-Factor
theory of motivation. [Frequency: 3 Times Dec 2025, Dec 2024, Dec 2022]
3. Define
communication and explain the steps involved in its process. Discuss various
structural barriers to effective communication and explain how to overcome
them. [Frequency: 3 Times Dec 2025, June 2024, June 2022]
4. Briefly
explain Frederick Herzberg's Two-Factor (Motivation-Hygiene) Theory of
motivation and contrast its variables with structural financial incentives.
(Dec 2022)
Block 5: Functional Areas of Management
1. Describe the concept of a
product life cycle. Explain the various stages of the product life cycle in
detail and explain how marketing mixes change across these stages. [Frequency:
4 Times Dec 2025, Dec 2023, June 2022, Dec 2020]
2. Define the term "Marketing". Explain the different
historical and modern marketing concepts (product, production, marketing, societal)
with suitable examples. (June 2022, Dec 2023)
3. What is pricing? Explain cost-oriented pricing and demand-oriented
pricing methods in detail, throwing light on practical approaches to setting a
price. (June 2023, June 2024)
4. What is meant by Financial Management? Describe the functions,
objectives, and core philosophy of corporate shareholder wealth maximization.
[Frequency: 3 Times Dec 2025, June 2024, Dec 2022]
5. What do you mean by Human Resource Management (HRM)? Discuss the core
functions of HRM and explain how globalization, technology, and changes in
workplace demographics change how HR managers work today. [Frequency: 2 Times
June 2023, Dec 2021]
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