BCOC-132: Business Organisation and Management Question Papers
Welcome to our collection of BCOC-132 Business Organisation and Management question papers for B.Com students. These past term-end examination papers will help you understand the exam pattern, key structural management principles, and the format of questions for IGNOU examinations.
📑 Table of Contents
- BCOC 132 Question Paper December 2025
- BCOC 132 Question Paper June 2025
- BCOC 132 Question Paper December 2024
- BCOC 132 Question Paper June 2024
- BCOC 132 Question Paper December 2023
- BCOC 132 Question Paper June 2023
- BCOC 132 Question Paper December 2022
- BCOC 132 Question Paper June 2022
- BCOC 132 Question Paper December 2021
- BCOC 132 Question Paper December 2020
📘 BCOC 132 Question Paper December 2025
BACHELOR OF COMMERCE
(GENERAL) [B. COM. (G)] (CBCS)
BCOC-132: BUSINESS ORGANISATION AND MANAGEMENT
Question Paper
Term-End Examination December, 2025
Time: 3 Hours
Maximum Marks: 100
Note:
(i)
Attempt any five questions.
(ii) All
questions carry equal marks.
1.
Explain the different theories of Corporate Social Responsibility (CSR). (20)
2. Define
e-Commerce. What are the features of e-Commerce? Discuss the differences
between e-Commerce and traditional Commerce? (4+6+10)
3. What
do you mean by Cooperative Organisation? Describe the main features and merits
of cooperative form of Business Organisation. (4+6+10)
4. What
is a government company? Explain its features, merits and limitations. (5+15)
5. What
do you understand by Decision-making? Discuss the process of scientific
decision-making. (5+15)
6.
Explain critically Needs-Hierarchy theory propounded by Maslow. (20)
7.
Describe the concept of product life cycle. Explain the various stages of
product life cycle. (10+10)
8. What
is meant by Financial Management? Describe the functions and objectives of
Financial Management. (5+15)
9. Write
notes on any two of the following: (10+10)
(i)
Venture capital
(ii)
One-person company
(iii)
Marketing Management
(iv)
Barriers to effective communication
*******************
📘 BCOC 132 Question Paper June 2025
BACHELOR OF COMMERCE
(GENERAL) [B. COM. (G)] (CBCS)
BCOC-132: BUSINESS ORGANISATION AND MANAGEMENT
Question Paper
Term-End Examination June, 2025
Time: 3 Hours
Maximum Marks: 100
Note:
(i)
Attempt any five questions.
(ii) All
questions carry equal marks.
1. What is Commerce and what are its
functions? Explain its importance. (20)
2. What is Digital India Programme? What
are its features and objectives? (5+15)
3. What do you mean by business ethics?
State the major components of business ethics. (5+15)
4. Define company and describe its main
characteristics. (5+15)
5. What do you understand by
Co-operative Enterprises? What are the social and economic objectives of
co-operative enterprises? (5+15)
6. What do you mean by planning? Write
its nature, scope and policies. (5+15)
7. What is an informal organisation? How
can managers use informal organisation for their advantages? Cite a suitable
example to support your view. (5+15)
8. Discuss the functions and styles of
leadership. What are the essential characteristics of leadership? (20)
9. What do you mean by control? Discuss
the main principles of control. (5+15)
*******************
📘 BCOC 132 Question Paper December 2024
BACHELOR OF COMMERCE (GENERAL) [B. COM. (G)]
(CBCS)
BCOC-132:
BUSINESS ORGANISATION AND MANAGEMENT Question Paper
Term-End
Examination December, 2024
Time: 3
Hours
Maximum
Marks: 100
Note:
(i)
Attempt any five questions.
(ii) All
questions carry equal marks.
1. What is e-Commerce? How is e-Commerce
different from traditional Commerce? (5+15=20)
2. Explain the various approaches and
strategies of skill development. (20)
3. What do you understand by profession?
Distinguish clearly between business and profession. (5+15=20)
4. What do you understand by
decision-making? What are the essential steps in the decision making process? (5+15=20)
5. Write short notes on the following: (10+10=20)
(a) Organisational charts
(b) Organisational manuals
6. What do you understand by partnership
deed? What are its main contents? (5+15=20)
7. Define control. Discuss the nature,
advantages and limitations of control. (5+15=20)
8. What do you mean by Motivation?
Explain the nature and objectives of motivation. (5+15=20)
9. Define delegation of authority.
Discuss its main principles. (5+15=20)
********************
📘 BCOC 132 Question Paper June 2024
BACHELOR OF COMMERCE
(GENERAL) [B. COM. (G)] (CBCS)
BCOC-132: BUSINESS ORGANISATION AND MANAGEMENT
Question Paper
Term-End Examination June, 2024
Time: 3 Hours
Maximum Marks: 100
Note:
(i) Attempt any five questions.
(ii) All questions carry equal marks.
1. Explain various forms of business organization
and their features. (20)
2. (a) What is Corporate Social Responsibility
(CSR)? Explain the benefits of CSR. (10)
(b) What do you mean by offshoring and outsourcing?
Differentiate between them. (10)
3. Define company. Discuss various classifications
of companies. (5+15)
4. Describe the recent trends and controversies
related to MNCs. (20)
5. "Planning and decision-making are two sides
of the same coin." Elucidate the statement and explain the process of
decision-making. (8+12)
6. Compare line, functional and line and staff
organization. Explain with reasons which of these organizational structures
will be appropriate for a bank. (10+10)
7. Discuss various barriers to effective
communication. How can you make communication effective? (10+10)
8. What is pricing? Explain cost-oriented pricing
and demand-oriented pricing in detail. (20)
9. Explain the following: (5+5+5+5)
(a) Wealth Maximization of Shareholder
(b) Employee engagement
(c) Team building
(d) Organization chart
******************
📘 BCOC 132 Question Paper December 2023
BACHELOR OF COMMERCE
(GENERAL) [B. COM. (G)] (CBCS)
BCOC-132: BUSINESS ORGANISATION AND MANAGEMENT
Question Paper
Term-End Examination December, 2023
Time: 3 Hours
Maximum Marks: 100
Note:
(i) Attempt any five questions.
(ii) All questions carry equal marks.
1. (a) Classify industry with examples in detail. 10
(b) Explain various activities of aids to trade in detail with
examples. 10
2. What is innovation? Explain the types and process of innovation.
20
3. Explain cooperative form of organization. Discuss about features,
merits and limitations of cooperative form of organization. 5+5+5+5
4. What is an organization? Explain the various types of
organizational structure. 20
5. What is planning? Explain the nature and characteristics of
planning. 20
6. Explain the following terms: 5×4=20
(a) PERT (Programme Evaluation and Review Technique).
(b) Statistical Quality Control.
(c) Unity of Command.
(d) Delegation of Authority.
(e) Span of Control.
7. Define Motivation. Explain any two theories of motivation. 5+15
8. What do you mean by product concept of marketing? Discuss various
stages of product life cycle. 5+15
9. Briefly comment on the following statements: 4×5=20
(a) Leadership.
(b) Human Resource Planning.
(c) Profession.
(d) Business Ethics.
*****************
📘 BCOC 132 Question Paper June 2023
BACHELOR OF COMMERCE
(GENERAL) [B. COM. (G)] (CBCS)
BCOC-132: BUSINESS ORGANISATION AND MANAGEMENT
Question Paper
Term-End Examination June, 2023
Time: 3 Hours
Maximum Marks: 100
Note:
(i)
Attempt any five questions.
(ii) All
questions carry equal marks.
1.
What is corporate responsibility? Discuss the paradigm shift of corporate
responsibility. 3, 7
2.
What is the sole trader organisation? Discuss the features of sole trader
organisation. 3, 7
3.
What do you mean by planning? Discuss the importance of planning in an
organisation. 3, 7
4.
Distinguish between financial and non-financial incentives as motivators.
Explain briefly the types of non-financial incentives that may be used by
management to motivate employees. 4,
6
5.
What do you mean by ‘Basics of Pricing’? Throw light on three practical
approaches to set the price of a product or services. 2, 8
6.
What is functional organisation structure? Discuss the advantages and
disadvantages of functional organisation structure. 10
7.
Briefly comment on any two of the following
statements: 5, 5
(i)
Marketing managers work to design and improve the effectiveness of core
marketing processes, such as new product development, brand management,
marketing communication and pricing.
(ii)
Employment is an alliance between two parties, often dependent on an agreement
where work is compensated for.
(iii)
A person who is engaged in trade is called ‘trader’ or ‘middleman’.
8.
Distinguish between any two of the following: 5,
5
(i)
Business, Profession and Employment.
(ii)
Primary market and Secondary market.
(iii)
Make in India vs. Made in India.
9.
Write short notes on any two of the following: 5, 5
(i)
Start-up and incubator.
(ii)
Bases of departmentation.
(iii)
Dynamics of employer-employee relations.
**********************
📘 BCOC 132 Question Paper December 2022
BACHELOR OF COMMERCE
(GENERAL) [B. COM. (G)] (CBCS)
BCOC-132: BUSINESS ORGANISATION AND MANAGEMENT
Question Paper
Term-End Examination December, 2022
Time: 3 Hours
Maximum Marks: 100
Note:
(i)
Attempt any five questions.
(ii) All
questions carry equal marks.
1. What do you mean by skill development? Throw light on various skill
development initiatives by the Government of India. 5+15
2. How can you classify the Partners? Explain. 4x5
(a) Based on extent of participation.
(b) Based on sharing of profit.
(c) Based on liability.
(d) Based on nature of behaviour.
3. (a) What is public enterprise? Explain the following schemes of
public sector enterprises: 5+5+5
(i) Maharatna Scheme.
(ii) Navratna Scheme.
(iii) Miniratna Scheme.
(b) Describe the features and objectives of
public enterprises. 5
4. Describe the process of motivation. Briefly explain the Herzberg
theory of motivation. 6+14
5. What are the qualities of an effective leader? Discuss the role of a
manager as a leader. 10+10
6. Briefly explain the principles of planning. What is the difference
between plans and policies? 15+5
7. Comment on any two the
following statements: 10+10
(a) Human Resource Managers plan, coordinate
and direct the administrative functions of an organisation.
(b) Decision-making is the process of making
choices by identifying a decision, gathering information, and assessing
alternative resolutions.
(c) Business organization management is the
process of maintenance, development and also an allocation of resources to
reach organizational goals.
8. Distinguish between any two
of the following: 10+10
(a) Economic activities and Non-economic
activities.
(b) Sales and Marketing.
(c) Creativity, Invention and Innovation.
9. Write short notes on any two
of the following: 10+10
(a) Objectives of Financial Management.
(b) Lease Financing.
(c) Made in India.
********************
📘 BCOC 132 Question Paper June 2022
BACHELOR OF COMMERCE
(GENERAL) [B. COM. (G)] (CBCS)
BCOC-132: BUSINESS ORGANISATION AND MANAGEMENT
Question Paper
Term-End Examination June, 2022
Time: 3 Hours
Maximum Marks: 100
Note:
(i) Attempt
any five questions.
(ii) All
questions carry equal marks.
1. (a) “Technological Innovation implies new
technology, creating new products and services – hence new business
opportunities.” Justify the statement with the help of examples.
(b) Briefly discuss the various steps
involved in the process of innovation. 10+10
2. (a) What do you mean by “One Person
Company” (OPC)? Describe the relaxations available to OPCs.
(b) Describe the main features of cooperative
form of organisation. 10+10
3. What is leadership? Explain the different
leadership styles with examples. 6+14
4. Define communication. What are the steps
involved in the process of communication? How can communication be made more
effective? 4+8+8
5. Define the term “Marketing”. Explain the
different marketing concepts with suitable examples. 6+14
6. What do you mean by product life cycle?
Discuss various stages of product life cycle. 4+16
7. Briefly comment on any two of the following statements: 10+10=20
(a) Ideally, business decisions are based on
an analysis of objective facts, aided by the use of technological tools.
(b) Marketing management often conducts
market research and marketing research to perform marketing analysis.
(c) Sale is the index of success of marketing
as well as production efforts.
8. Distinguish between any two of the following: 10+10=20
(a) E-Commerce and M-Commerce.
(b) Formal and Informal Organisation.
(c) Equity Share and Preference Share.
9. Write short notes on any two of the following: 10+10=20
(a) Franchising.
(b) Skills of HR Professionals.
(c) Social Responsibility of Business.
*************
📘 BCOC 132 Question Paper December 2021
BACHELOR OF COMMERCE
(GENERAL) [B. COM. (G)] (CBCS)
BCOC-132: BUSINESS ORGANISATION AND MANAGEMENT
Question Paper
Term-End Examination December, 2021
Time: 3 Hours
Maximum Marks: 100
Note:
(i) Attempt any five questions.
(ii) All questions carry equal marks.
1. What do
you mean by Human Resource Management? Discuss the functions of HRM. 5+15
2. ‘‘Globalisation,
technology, changes in demographics, nature of work and demographic trends are
significantly influencing the way HR managers do their work today.’’ Discuss
the statement giving adequate examples. 20
3. What is
meant by Morale? Outline the factors which influence the morale of employees in
an organisation. Discuss the significance of leadership vis-a-vis morale. 3+8+9
4. Explain
the features of an ideal form of business organisation. Which form can be
considered to be ideal in all respects? 8+12
5. What
are the emerging trends in business? How has technology impacted the business
in today’s time? Discuss with examples. 7+13
6. Explain
the following terms: 10x2=20
(a) Digital Wallet.
(b) E-commerce.
(c) One-man Ownership.
(d) Co-operative Organisation.
(e) MSME.
(f) Innovation.
(g) Idea Generation.
(h) Make-in-India.
(i) Skill Development.
(j) Start-up India.
7. Briefly
comment on the following statements: 4x5=20
(a) Planning is recognised as a key function of managers at all
levels.
(b) Management audit is a systematic and impartial examination.
(c) Business deals with goods and services.
(d) Earning profit is the primary motive of business.
8. Write
short notes on the following: 4x5=20
(a) Manual.
(b) Formal Organisation.
(c) Delegate Authority.
(d) Trade.
9. Distinguish
between the following: 4x5=20
(a) Autonomy and Stability.
(b) Limited Company and Unlimited Company.
(c) Long Range Planning and Short Range Planning.
(d) Economic Objective and Social Objective.
*************************
📘 BCOC 132 Question Paper December 2020
BACHELOR OF COMMERCE
(GENERAL) [B. COM. (G)] (CBCS)
BCOC-132: BUSINESS ORGANISATION AND MANAGEMENT
Question Paper
Term-End Examination December, 2020
Time: 3 Hours
Maximum Marks: 100
Note:
(i)
Attempt any five questions.
(ii) All
questions carry equal marks.
1. Compare the Traditional Commerce with
e-Commerce. Explain the features, benefits and disadvantages of e-Commerce. 8, 12
2. Do you think that planning is necessary in
the organisation? Discuss and explain the process of planning. 8, 12
3. What do you mean by corporate
responsibility? Describe the paradigm shift of corporate responsibility. 6, 14
4. You are planning to start a business.
Identify one suitable form of organisation for your business and discuss its
features and limitations. 20
5. Why do firms become multinational? Explain
the issues and controversies of Multinational Corporations. 10, 10
6. Discuss the principles of delegation. Why
are managers and subordinates reluctant to delegate? Explain with examples. 8,
12
7. (a) Describe the concept of marketing mix.
10
(b) Explain various stages of product life
cycle. 10
8. Write short notes on the following: 4x5=20
(1) Barriers to effective communication.
(2) Team building in an organisation.
(3) Financial management.
(4) Venture capital.
9. Differentiate between the following: 4x5=20
(1) Bonus and incentives.
(2) Sole trader organisation and partnership
organisation.
(3) Vertical and horizontal relationship.
(4) Line and Staff organisation.
********

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