MCO-01: ORGANISATION THEORY AND BEHAVIOUR Question Papers [IGNOU BCOM & MCOM Courses]

MCO-01: ORGANISATION THEORY AND BEHAVIOUR Question Paper

Term-End Examination December, 2025

MASTER OF COMMERCE (M. COM.)

Time: 3 Hours Maximum Marks: 100 Weightage: 70%

Note:

(i) Attempt any five questions.

(ii) All questions carry equal marks.

1. Explain the various functions and roles of managers. How are they useful in enhancing the efficiency of the organisation? (10+10)

2. (a) Discuss the central theme of scientific management. Do you think that the scientific management enhances productivity in the organisation? Give your arguments. (12)

(b) Discuss the 'Contingency Theory' of an organisation. (8)

3. What is Organisational Effectiveness? Explain the different components and determinants of organisational effectiveness. (5+15)

4. Discuss the operant conditioning theory of learning with examples. How does it differ with the classical conditioning theory of learning? (12+8)

5. (a) Explain the process of perception. Describe the factors which influence perception with the help of suitable examples. (14)

(b) Discuss the barriers to accurate perception with the help of examples. (6)

6. (a) How does Lewin's three-step model explain the process of change? (10)

(b) How can you overcome resistance to change in an organisation? Discuss with suitable examples. (10)

7. How does organisational culture create its impact on workplace? Suggest measures for developing organisational culture. (10+10)

8. Write notes on any two of the following: (10+10)

(a) Roles of managers

(b) Maslow's theory of motivation

(c) Social learning and change of behaviour

(d) Creating a stress-free environment

MCO-01: ORGANISATION THEORY AND BEHAVIOUR Question Paper

Term-End Examination June, 2025

MASTER OF COMMERCE (M. COM.)

Time: 3 Hours Maximum Marks: 100 Weightage: 70%

Note:

(i) Attempt any five questions.

(ii) All questions carry equal marks.

1. Explain the nature and types of conflict in an organisation. Also explain the four stages in the conflict process with appropriate examples. (10+10)

2. Explain the dimensions of organisational climate. How can favourable organisational climate be created? (10+10)

3. (a) What do you mean by group development? Explain different stages of the development of a group with appropriate examples. (10)

(b) Describe the principles of good communication. (10)

4. "Job satisfaction is an inner feeling; it is influenced by various organisational and personal variables." Discuss these variables with examples. (20)

5. "Stress has positive and negative consequences. Negative consequences have adverse impact on biological, psychological and behavioral systems, apart from organisational systems." Explain this statement with examples. (20)

6. Critically evaluate the need for achievement theory of motivation. How this theory can be applied for managerial decisions? (16+4)

7. What are the components of organisational structure? Discuss them and explain how do they help in smooth functioning of the organisation. (10+10)

8. Write notes on any two of the following: (10+10)

(a) Models of Men

(b) Culture-Person Compatibility

(c) Managing Multi-National Organisation

(d) Managerial Usage of Perception

MCO-01: ORGANISATION THEORY AND BEHAVIOUR Question Paper

Term-End Examination December, 2024

MASTER OF COMMERCE (M. COM.)

Time: 3 Hours Maximum Marks: 100 Weightage: 70%

Note:

(i) Attempt any five questions.

(ii) All questions carry equal marks.

1. What is management? Discuss the functions and roles of managers. (20)

2. Identify various types of organisations. Explain the features of modern organisation. (20)

3. (a) Describe the factors influencing the perception. Give suitable examples. (10)

(b) How can you develop perceptual skills in an organisation? (10)

4. Do you think McClelland's theory of motivation is more practicable than Maslow and Herzberg's theories of motivation? Discuss the McClelland's theory of motivation. (20)

5. What is a group? Discuss various variables of group structure. (20)

6. What is stress? Discuss consequences of stress in an organisation with suitable examples. (20)

7. Explain the process of conflict in an organisation. How does conflict reduce the efficiency in the organisation? (20)

8. What is informal power? Explain different types of informal power in the organisation. (20)

9. Discuss in detail the principles of good communication with suitable examples. (20)

MCO-01: ORGANISATION THEORY AND BEHAVIOUR Question Paper

Term-End Examination June, 2024

MASTER OF COMMERCE (M. COM.)

Time: 3 Hours Maximum Marks: 100 Weightage: 70%

Note:

(i) Attempt any five questions.

(ii) All questions carry equal marks.

1. Describe various steps involved in formulating strategies for change of employee's behaviour in an organization. (20)

2. What is team building? Explain different approaches of team building. Do you think that these approaches are helpful in the process of team building? (20)

3. Discuss the effective and ineffective dimensions of Leadership and also explain the factors that influence leadership effectiveness. (20)

4. What are the various sources of power in an organization? Also explain the process of obtaining power in the organization. (20)

5. Explain any four organizational development interventions which may be applied for the improvement of the organization. (20)

6. Critically examine Maslow's need hierarchy theory of motivation. How does this theory differ with the Herzberg's theory of motivation? (20)

7. Stress in our daily life is the result of many interacting factors. Identify these factors and diagnose their psychological and organizational consequences. (20)

8. What is organizational change? Explain Lewin's model of process of change. (20)

9. What do you mean by Transactional Analysis? How does transactional analysis help in improving the communication in the organization? (20)

MCO-01: ORGANISATION THEORY AND BEHAVIOUR Question Paper

Term-End Examination December, 2023

MASTER OF COMMERCE (M. COM.)

Time: 3 Hours Maximum Marks: 100 Weightage: 70%

Note:

(i) Attempt any five questions.

(ii) All questions carry equal marks.

1. “Classical theory of organisation was developed in three streams: Bureaucracy, Administrative Theory and Scientific Management.” In the light of the statement, explain classical theory of organisation.                20

2. Discuss the components of organisation structure. Explain how do they help in smooth functioning of organisation. 10+10

3. Describe the process of perception. Also discuss the factors influencing perception.                 10+10

4. Explain various causes of intra-organisational factors causing stress. Cite few examples.      20

5. “The process of communication implies the existence of a sender, a receiver, a message and a motivating climate for it.” In the light of the statement, explain the communication process with suitable example. How can you make the communication effective?                        15+5

6. Explain three levels of conflict that are there in organisational life with relevant examples. 20

7. Discuss the concept of organisational development stating its objectives.               10+10

8. Write short notes on any two of the following:                 10+10

(a) Cross cultural management.

(b) Sources of power.

(c) Maslow’s need hierarchy theory.

(d) Theory of attribution.

MCO-01: ORGANISATION THEORY AND BEHAVIOUR Question Paper

Term-End Examination June, 2023

MASTER OF COMMERCE (M. COM.)

Time: 3 Hours Maximum Marks: 100 Weightage: 70%

Note:

(i) Attempt any five questions.

(ii) All questions carry equal marks.

1. Describe organizational effectiveness. Explain different components and determinants of organizational effectiveness. 8+12

2. Explain the important theories of learning with few applications in organizations.         20

3. Describe the personality attributes of employees that influence organizational behaviour.       20

4. Discuss various techniques of Job Re-design citing suitable example.      20

5. (a) Explain nature and types of conflict in an organization. 10

(b) Explain the four stages in the conflict process.    10

6. Explain the forces of organizational change. Describe the process of change in an organization.             10+10

7. Describe the nature of problem areas and types of OD interventions to encounter those problem areas briefly.      20

8. Write short notes on any two of the following:                 10+10

(a) Neo-classical theory of organization.

(b) Delegation of authority.

(c) Perception.

(d) Concept of attitude.

MCO-01: ORGANISATION THEORY AND BEHAVIOUR Question Paper

Term-End Examination December, 2022

MASTER OF COMMERCE (M. COM.)

Time: 3 Hours Maximum Marks: 100 Weightage: 70%

Note:

(i) Attempt any five questions.

(ii) All questions carry equal marks.

1. ‘‘Organisational Behaviour deals with individual behaviours in organisations, apart from dealing with group behaviours and behaviours in organisation.’’ Discuss this statement with examples.          20

2. Describe various steps involved in formulating strategies for change of employees’ behaviour in an organisation.      20

3. Explain process of perception and the factors that influence perception of people in an organisation.    10+10

4. Discuss in detail the principles of good communication with suitable examples.             20

5. (a) What do you mean by conflict in an organisation? Describe in detail levels of conflict that may arise in an organisation.

(b) What measures would you take to resolve the conflict in an organisation, as a Human Resource Manager? Explain.                        10+10

6. (a) Describe the role of manager in an organisation.

(b) Discuss the characteristics of a modern organisation with suitable example.     10+10

7. Explain ‘Lewin’s Model’ and ‘Continuous Process Model’ of change process in an organisation with suitable example. 20

8. Write short notes on any two of the following:                 10+10

(a) Basic Elements of Organisational Culture.

(b) Building Effective Organisation.

(c) Cross-Cultural Management.

(d) Classical Theory of Organisation.

9. Critically examine modern theories of organisation.                     20

MCO-01: ORGANISATION THEORY AND BEHAVIOUR Question Paper

Term-End Examination June, 2022

MASTER OF COMMERCE (M. COM.)

Time: 3 Hours Maximum Marks: 100 Weightage: 70%

Note:

(i) Attempt any five questions.

(ii) All questions carry equal marks.

1. (a) Describe organisational culture and discuss its basic elements.          10

(b) How does organisational culture create its impact on workplace? Suggest measures for developing organisational culture.  5+5

2. Discuss the forces which initiate change in an organisation. Explain different sources of resistance to change.    10+10

3. “Effective communication is a basic prerequisite for the attainment of organisational goals.” Discuss and suggest measures to make the communication effective.    8+12

4. Describe various stages of the process of perception. Explain the factors that influence perception and the barriers to accurate perception in an organisation.   8+6+6

5. Explain the determinants of personality of an individual. Describe various personality traits and types with suitable examples.      6+14

6. Discuss in detail neo-classical theory of organisation.       20

7. Throw light on the various types of work groups formed in an organisation. Give suitable examples.   20

8. Write notes on any two of the following:              10+10

(a) Attitude of people in the organisation.

(b) Organisational Development (OD) Process.

(c) Management by Objectives (MBO).

(d) Causes of Stress.

9. Critically explain the classical theories of organisation.     20

MCO-01: ORGANISATION THEORY AND BEHAVIOUR Question Paper

Term-End Examination December, 2021

MASTER OF COMMERCE (M. COM.)

Time: 3 Hours Maximum Marks: 100 Weightage: 70%

Note:

(i) Attempt any five questions.

(ii) All questions carry equal marks.

1. Discuss various theories of learning. How do these theories facilitate learning in the organisation? Explain. 16+4

2. What are the processes of formation of attitude in an organisation? Discuss and explain the process of bringing change in attitude with examples.               10+10

3. (a) “All major disciplines have made an important contribution to the field of organisational behaviour.” Illustrate your answer with examples.                                   10

(b) What are the goals of organisational behaviour? How does organisational behaviour contribute towards the building of various skills and values in the organisation?                                    10

4. Describe various theories of personality. How do these theories help in understanding the personality of an individual? Explain.     15+5

5. Do you think that job satisfaction is a psychological aspect of human being? Discuss and explain determinants of job satisfaction. 5+15

6. Distinguish between formal work group and informal work group. Explain various structural variables which govern groups in an organisation.      5+15

7. Explain various sources of resistance to change in the organisation. How can you overcome resistance to change? Discuss with examples.        12+8

8. Write short notes on any two of the following:                 10+10

(i) Contemporary issues in organisational theory.

(ii) Qualities of an effective leader.

(iii) Organisational development process.

(iv) Managing multinational organisation.

MCO-01: ORGANISATION THEORY AND BEHAVIOUR Question Paper

Term-End Examination June, 2021

MASTER OF COMMERCE (M. COM.)

Time: 3 Hours Maximum Marks: 100 Weightage: 70%

Note:

(i) Attempt any five questions.

(ii) All questions carry equal marks.

1. Do you think that, “Organisational structure facilitates in allocation of tasks, reporting pattern and coordination mechanisms.” Discuss and explain various components of organisational structure.  4+16

2. (a) Why do you study organisational behaviour? Illustrative your answer with examples.  10

(b) Describe the individual perspective of organisational behaviour. How do they facilitate in the growth of the individuals in the organisation?          10

3. (a) Describe the factors influencing the perception with suitable examples.  10

(b) How can you develop perceptual skills in the organisation? Explain with examples.      10

4. What are the consequences of stress? Discuss with examples and describe various stressors and related techniques which help in understanding the creation of stress free environment. 14+6

5. (a) Critically examine Herzberg’s two-factor theory of motivation.  12

(b) Discuss the similarities and distinction between Maslow’s need hierarchy and Herzberg’s two-factor theory.      8

6. Do you think that Job design is essentially a strategy of human resource management? Justify and discuss the models of Job design.  6+14

7. Do you think that individuals and different groups in the organisations use variety of power tactics to obtain power? Discuss and explain the sources of power in an organisation.  8+12

8. Write short notes on any two of the following: 10+10

(i) Adaptive organisational structure.

(ii) Schedules of Reinforcement.

(iii) Job Re-engineering.

(iv) Factors in building effective Organisation.

MCO-01: ORGANISATION THEORY AND BEHAVIOUR Question Paper

Term-End Examination December 2020 (February, 2021)

MASTER OF COMMERCE (M. COM.)

Time: 3 Hours Maximum Marks: 100 Weightage: 70%

Note:

(i) Attempt any five questions.

(ii) All questions carry equal marks.

1. What do you mean by Classical theory of Organisation? Critically examine any two of them.    4+16

2. ‘‘Sound organisation contributes greatly to the continuity and success of an enterprise.’’ Discuss and highlight the characteristics and importance of the organisation. Also explain the steps involved in the organisation process. 12+8

3. Do you think that ‘‘people behave on the basis of their perception of reality’’? Discuss and explain the process of perception. Also describe the factors influencing perception.    10+10

4. What do you mean by personality? Critically examine various theories of personality.               5+15

5. Discuss the significance of communication in an organisation, with suitable examples. How can you make communication effective in an organisation? Illustrate with examples.       10+10

6. How does a team develop in an organisation? Explain the various approaches of team building.          8+12

7. Discuss the various resistance to change in an organisation. How can you overcome resistance to change? Illustrate your answer with examples.           10+10

8. Write short notes on any two of the following:     10+10

(a) Contemporary Issues in Organisation Theory.

(b) Need for the Study of Organisational Behaviour.

(c) Managing a Multinational Organisation.

(d) Dimension of Organisational Climate.

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MCO-01: ORGANISATION THEORY AND BEHAVIOUR Question Paper

Term-End Examination June 2020

MASTER OF COMMERCE (M. COM.)

Time: 3 Hours Maximum Marks: 100 Weightage: 70%

Note:

(i) Attempt any five questions.

(ii) All questions carry equal marks.

1. (a) "In order to grow the organisation continuously, there is need for keeping individuals growing". Discuss and explain the individual perspectives of the organisation. 10

(b) Describe the small and large group perspective of an organisation with suitable examples.     10

2. Explain the components of organisation structure with suitable examples. How do they enhance the efficiency of the organisation? 15+5

3. What are the changes which the managers experience in the cognitive areas as a result of the 'learning'? Critically examine the various theories of learning;   4+16

4. (a) Describe the factors influencing the formation of groups in an organisation. 10

(b) Explain the various types of work groups prevalent in an organisation. 10

5. What are the various types of conflict prevalent in the organisation? Explain the levels of conflict in the organisational life.      6+14

6. (a) Describe various sources of power in an organisation.                        10

(b) Explain the process of obtaining power in the organisation with suitable examples.                 10

7. What are the objectives and underlying values of organisational development? Explain the organisational development process in the organisation.  10+10

8. Write short notes on any two of the following:                 10+10

(i) Roles of managers in an organisation

(ii) Strategies for change of behaviour

(iii) Determinants of personality

(iv) Developing organisational culture.