MCO 01 Organizational Theory and Behaviour Important Questions [For IGNOU BCOM and MCOM Courses]

MCO 01 Organizational Theory and Behaviour Important Questions
For IGNOU BCOM and MCOM Courses

1. Total 100 Marks and Time Allowed is 3 Hours

2. Given 8 Questions in which you have to attempt 5 Questions

3. You can ignore any one block and fully complete 3 blocks.

4. Read only important questions from 4^th block

1. Managing a Multinational Organisation / Cross-Cultural Management (Asked 5 times)

2. Roles of Managers in an Organisation (Asked 3 times)

3. Maslow's Need Hierarchy Theory (Asked 3 times)

4. Contemporary Issues in Organisation Theory (Asked 3 times)

5. Organisational Development (OD) Process (Asked 2 times)

6. Factors in Building an Effective Organisation (Asked 2 times)

7. Concept of Attitude / Attitudes of Workers (Asked 2 times)

8. Developing Organisational Culture (Asked 2 times)

Block 1: Organisation Theory and Behaviour

1. What do you mean by the Classical and neo-classical theory of Organisation? Explain how it was developed in three streams (Bureaucracy, Administrative Theory, and Scientific Management) (Asked 7 Times)

2. Discuss the central theme of scientific management, and critically examine whether it enhances productivity in an organisation. (Dec 2025, Dec 2023, June 2022, Feb 2021)

3. Explain the various functions and roles of managers and discuss how they are useful in enhancing the efficiency of the organisation. (Dec 2025, Dec 2024, Dec 2022)  (Asked 4 Times)

4. Identify the various types of organisations and explain the features and characteristics of a modern organisation with suitable examples. (Asked 3 Times)

5. Highlight why a sound organisation contributes to the continuity and success of an enterprise and explain the steps involved in the organisation process. (Dec 2024, Dec 2022, Feb 2021)

Block 2: Organisational Structure and Effectiveness

1. What are the components of organisational structure? Discuss them with suitable examples and explain how they facilitate the allocation of tasks, reporting patterns, and coordination mechanisms to help in the smooth and efficient functioning of the organisation. (June 2025, Dec 2023, June 2021, June 2020) (Asked 4 Times)

2. What is Organisational Effectiveness? Explain the different components, variables, and determinants of organisational effectiveness in detail. (Dec 2025, June 2023)  (Asked 2 Times)

3. Describe the individual perspective of organisational behaviour and explain how it facilitates the continuous growth of individuals in the organisation. (June 2021, June 2020) (Asked 2 Times)

Block 3: Individual Behaviour and Group Dynamics

1. Explain the process and various stages of perception. Describe the internal and external factors which influence the perception of people. (Asked 7 Times)

2. Identify the barriers to accurate perception, and explain how you can develop perceptual skills in an organisation. (Dec 2025, Dec 2024, Dec 2023, Dec 2022, June 2022, June 2021, Feb 2021)

3. "The process of communication implies the existence of a sender, a receiver, a message and a motivating climate for it." In the light of this statement, explain the communication process with suitable examples. (Asked 5 Times)

4. Discuss the principles of good communication, and suggest measures to make communication effective for attaining organisational goals. (June 2025, Dec 2024, Dec 2023, Dec 2022, June 2022, Feb 2021)

5. What is a group? Distinguish between a formal work group and an informal work group, throw light on the various types of work groups formed in an organisation, and discuss the structural variables or factors that influence group formation and govern groups. (Dec 2024, June 2022, Dec 2021, June 2020)  (Asked 4 Times)

Block 4: Motivational and Behavioural Frameworks

1. Critically evaluate the major motivation theories, focusing on McClelland's Need for Achievement theory, Maslow's need hierarchy, and Herzberg's two-factor theory.   (Asked 4 Times)

2. Discuss how McClelland's theory applies to managerial decisions, how it compares in practicability, and explain the similarities and distinctions between Maslow and Herzberg's frameworks. (June 2025, Dec 2024, June 2024, June 2021)

3. Discuss the important theories of learning, focusing on the operant conditioning theory and how it differs from the classical conditioning theory of learning. Explain how these theories facilitate learning and give a few applications of how they are used in organizations. (Dec 2025, June 2023, Dec 2021, June 2020)  (Asked 4 Times)

4. What do you mean by personality? Critically examine various theories of personality, explain the determinants of personality of an individual. (Asked 3 Times)

5. Describe the personality attributes of employees that influence organisational behaviour with suitable examples. (June 2023, June 2022, Dec 2021, Feb 2021)

Block 5: Organisational Dynamics, Change and Development

1. What is organizational change? Explain Lewin's three-step model and the Continuous Process Model of change, discuss the internal or external forces that initiate change. (Asked 7 Times)

2. identify the different sources of resistance to change, and suggest how a manager can overcome this resistance with suitable examples. (Dec 2025, June 2024, June 2023, Dec 2022, June 2022, Dec 2021, Feb 2021)

3. "Stress has positive and negative consequences. Negative consequences have adverse impact on biological, psychological and behavioural systems, apart from organisational systems." Identify the interacting and intra-organisational factors causing stress, diagnose their consequences, and describe techniques that help in creating a stress-free environment. (June 2025, Dec 2024, June 2024, Dec 2023, June 2021) (Asked 5 Times)

4. Explain the nature, types, and levels of conflict that may arise in organisational life. Clearly analyze the four chronological stages in the conflict process with appropriate examples. (Asked 5 Times)

5. Discuss how conflict reduces efficiency, and explain what measures a Human Resource Manager should take to resolve conflict. (June 2025, Dec 2024, Dec 2023, June 2023, Dec 2022)

6. What are the various sources of formal and informal power in an organization? Explain the process of obtaining power, and discuss whether individuals and groups use a variety of power tactics to obtain power in an organisation. (Dec 2024, June 2024, June 2021, June 2020)