Business Communication Important Questions for Upcoming
exam (May’ 2019)
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Unit – 1: Report writing
Q.
What do you mean by Business Report? What are its various types? 2016
Q.
What do you mean by Proposal? What are its various types (2015SN)?
Distinguish between report and proposal. 2018
Q.
How report is prepared? Mention various steps in preparation of a business
report. What are the essential requisites of a good report explain with
examples? 2013,
2014, 2016SN, 2018
Q.
Define proposal. Briefly describe the How it is drafted /different/Contents
(2015) sections of a proposal. What guidelines must be kept in mind while
drafting a proposal (2016)? 2017
Q.
What is short report (2017) and formal report? Distinguish between them. 2018
Q.
Write a brief report on: (Similar Questions are expected. Format will be
same)
Ø
The
Directors of Polar Refrigeration Company are concerned about slump in sales
of their popular product ‘Super cool’ in Tinsukia district. A subcommittee
has been formed to present a report on the declining sales. Present a report
based on your investigation. 2017
Ø
The
Human Resource Manager of Ashok Cement Plant had been asked by the Managing
Director of the plant to prepare a report on the causes behind a recent
incident of labour unrest. Imagine you are the HR Manager and prepare a
report based on your findings and recommendations.
Ø
Assume
that you are a management trainee in a multinational company
dealing with marketing of software. There has been a slight change in
the market as a result of which you need to change your strategies. Write a
brief report to the Managing Director with regard to the changes that
need to be brought about.
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Unit – 2: Oral Presentation
Q. Discuss
the various stages for making a good presentation. Suggest some measures to
make a presentation effective. 2018
Q. What
is oral presentation? What are its principles? Mention the factors affecting
oral presentation. 2015
Q. What
are the basic purposes of oral presentation? State briefly the skills needed
to make presentation effective.
Q. What
is sales presentation? What qualities should a successful sales person
possess?
Q. What
do you mean by a speech? What strategies would you adopt for planning and preparing
a speech? Explain its importance. 2017,
2017SN
Q. What
is training presentation? Distinguish between sales presentation and training
presentation. How training presentation can be made effective? 2015
Q. What
Surveys are conducted? Explain its importance in business as well as
communication. 2018
Q. List
the visuals used in oral presentation. Mention the importance of power point
in oral presentation. 2015SN,
2017
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Unit – 3: Non-verbal aspects of business communication
Q. What
is non-verbal communication? Discuss the different types of non-verbal
communication. Mention its importance and limitations. 2017
Q. Write
an explanatory note of kinesics (2015, 2018SN), Proxemics (2016SN) and Para
language (2016SN). 2018
Q. What
is listening? What are its essentials (2017SN)? Explain the importance of
effective listening. 2016,
2017, 2018
Q. What
are the barriers of effective listening? How listening can be made effective
(Principles)? 2015, 2016, 2017,
2018
Q. What
is oral and written communication? Mention their advantages and
disadvantages.
Q. Write
short notes on:
Ø Oral vs
Written communication
Ø Verbal and
Non-verbal communication
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Unit 4 – Interviewing Skill
Q. What
is an interview? Why interviews are conducted? What kind of preparation is
required by the candidate appearing for a job interview? 2017SN, 2018
Q.
Discuss the guidelines for an interviewer in smooth and effective conduct of
an interview.
Q. What is
a resume? How it is drafted? What are the characteristics and importance of a
good resume? 2015SN
Q.
Explain the importance of conducting interview.
Q. Job
Application/Resume format: (Similar Question is expected. Refer previous
year’s question paper and follow format) 2014, 2015, 2016, 2017, 2018
(a) A
leading company invites applications from highly motive persons to market
its personal computers and accessories. Job requirements are a Commerce
Degree and at least two years experience in similar position. Candidates
with at least diploma in marketing management and good communication skills
would be preferred. Apply with resume and expected salary to
The
Personnel Manager
M/s
Microchips International
Post Box
No.: 51
GPO,
Chennai – 600 001.
(b) Draft
a resume (as a commerce graduate) which you may use to apply for the post of
an accountant in a multinational Company.
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