2015
(August)
COMMERCE
Paper: 102
(Organisational Behaviour and Theory)
Full Marks – 80
Time – Three Hours
The figures in the
margin indicate full marks for the questions.
Answer all the
questions.
1.
(a) Discuss the various types of organisation. To what extent sound
organisation helps in effective management? 9+7=16
Or
(b) What are the various approaches to organisation
analysis? What are the components involved in systems analysis? 8+8=16
2.
(a) “Authority is the legitimized power that is linked to each position within
the organisation.” Discuss. 16
Or
(b) When does a bureaucratic organisation suffer from serious
problems? Suggest whether it is feasible to design an organisation free from
bureaucratic elements. 9+7=16
3.
(a) Compare and contrast theory “X” and theory “Y”. What are the implications
of these theories on managerial practices? 9+7=16
Or
(b) Define Perception. Explain the perceptual process. What
is the influence of perception on behaviour?
6+10=16
4.
(a) Define Motivation. Indicate how management can successfully motivate people
taking clues from Vrom’s Valence Expectancy model. 6+10=16
Or
(b) Explain the nature and functions of leadership based on
the following formula: L = f (1, f, s). Also suggest measures of effective
leadership. 16
5.
(a) What criteria are used for judging the effectiveness of an organisation?
How does the degree of integration of goals affect organisational
accomplishment? 8+8=16
Or
(b) “Persistence to change is a normal part of the process
of change”. Discuss. What techniques would you use in overcoming such
resistance? 9+7=16
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