Dibrugarh University (M.Com - Distance) - Organisation Behaviour (Aug' 2011)

2011 (August)
Paper: 102
Full Marks: 80
Time: 3 hours
1. (a) Explain the various linkages that need to be examined in studying organisational – environmental interface. 16

(b) What is the contingency view of organisation? Does it adequately help in designing structure? 10+6=16

2. (a) Describe the important elements of bureaucracy. What are its unintended consequences? How would you reduce these dysfunctions?  6+5+5=16
(b) Define span of management. What is the optimum number of subordinates that should be under the superior, as suggested by various experts?  6+10=16

3. (a) Bring out the role of groups in an organisation. Substantiate the claims that group task influences group performance and satisfaction.  8+8=16
(b)What are the fundamental concepts that determine behaviour in an organisation?  16
4. (a)Why control is necessary? Mention the guidelines for dealing with the controlling process.  6+10=16
(b)Explain the nature and functions of leadership based on the following formula: L = f (l, f, s). Also suggest measures of effective leadership.  10+6=16
5. (a) Analyse the concept of organisational effectiveness. What, according to Resins Likert, are the determinants of organisational effectiveness?  8+8=16
(b) Why do people tend to resist change in organisation? Discuss the various approaches for reducing resistance to change.  7+9=16

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