Dibrugarh University (M.Com - Distance) - Organisation Behaviour (Aug' 2012)

Paper: 102
(Organisational Behaviour and Theory)
Full Marks – 80
Time – Three Hours
The figures in the margin indicate full marks for the questions.

1. (a) What are the different types of organisation? How are organisations classified on the basis of functions performed?                                                  8+8=16

(b) Compare and contrast the classical, neoclassical and modern approach towards organisation.          16
2. (a) Define the term “span of management”. How would you determine the optimum span in a given situation? 6+10=16
(b) Write short notes on:                          8+8=16
1)      Advantages of decentralisation.
2)      Guidelines for effective delegation. 
3. (a) Bring out the role of groups in an organisation. Substantiate the claims that group task influences group performance and satisfaction.                                               8+8=16
(b) Define Perception. Explain the steps in the perceptual process.                      6+10=16
4. (a) What is the essence of Vroom’s Expectancy model of motivation? What are its merits and limitations?       8+8=16
(b) Point out in brief some behavioural implications of control. Suggest some suitable measures to minimize behavioural dysfunctions of control.                                16
5. (a) What is effectiveness? What are the different approaches which have been developed to study organisational effectiveness?                                  6+10=16
(b) “Resistance to change is a normal part of process of change.” Discuss what technique would you use in overcoming such resistance.                                16

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