Dibrugarh University (M.Com - Distance) - Organisation Behaviour (Aug' 2016)

Paper: 102
(Organisational Behaviour and Theory)
Full Marks – 80
Time – Three Hours
The figures in the margin indicate full marks for the questions.
1. (a) What are the features of organisations as a system? Why should organisations be studies from the perspective of systems approach?                                         8+8=16

(b) Discuss about the Classical Organisation Theory and New-classical Approach in organisational behaviour.    8+8=16
2. (a) How do some peoples in organisation acquire and exercise greater power than others? Explain the nature and significance of power relations in a large manufacturing concern.                                              8+8=16
(b) “Weber suggested that to be effective and efficient as an organisational instrument, modern organisations required bureaucratic authority.” Do you agree with this statement? Give reasons.                                            16
3. (a) What do you mean by organisation behaviour? Discuss in brief the nature of organisation behaviour.      6+10=16
(b) Discuss autocratic, custodial, supportive and collegial models of organisation behaviour. What are the situations under which these can be effective?                                   16
4. (a) Explain Maslow’s Need Hierarchy Theory with examples.                  16
(b) What do you mean by leadership style? How can leadership style be decided based on the use of power and authority?                           6+10=16
5. (a) Define communication as a process. Discuss the steps for making communication effective.             6+10=16
(b) “There seems to be little agreement on the components or criteria of organisational effectiveness.” Do you agree? Discuss.                                                16

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