DODLDU - Organisational Behaviour and Theory 102 Question Paper 2014
2014 (August)
COMMERCE
Paper: 102 (Organisational Behaviour and Theory)
Full Marks: 80
Time: 3 hours
The figures in the margin indicate full
marks for the questions.
1. (a) What is the systems
approach to organisation? What are the components involved in systems analysis?
7+9=16
Or
(b) Outline Taylors scientific
management and examine its relevance to management in the present day business.
16
2. (a) Critically discuss the
necessity of decentralization of authority in an organisation so an to make
delegation more meaningful and effective.
16
Or
(b) Define the term “span of
management”. How would you determine the optimum span in a given situation? 16
3. (a) Bring out the roles of
groups in an organisation. Substantiate the claims that group task influences
group performance and satisfaction. 8+8=16
Or
(b) What is the significance of
personality in organisational setting? Discuss various methods and techniques
to measure in individuals’ personality. 9+7=16
4. (a) Distinguish between
hygiene factors and motivation factors. What is the significance by Herzbergs’
theory in actual life? 9+7=16
Or
(b) Point out, in brief, some
bahavioural implications of control. Suggest some suitable measures to minimize
behavioural dysfunctions of control. 8+8=16
5. (a) Why is organisational
change often resisted by individuals and groups within the organisation? How
can such resistance be prevented or overcome? 8+8=16
Or
(b) Discuss in detail the various
channels of communication which are generally used in modern business
enterprises. 16
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