Business Organisation and Management Question Paper 2024 [Gauhati University BCOM 1st SEM NEP Syllabus]

Business Organisation and Management Question Paper 2024

COMMERCE 1 (Sem-1) BCM 1

Paper BCM0100104 (Business Organisation and Management)

Full Marks: 60

Time: 2½ hours

The figures in the margin indicate full marks for the questions.

Answer either in English or in Assamese.

1. Choose the correct option from the following questions: 1×8 = 8

(i) Which of the following is under service industry?

(a) Construction

(b) Mining

(c) Financing

(d) Pisciculture

(ii) Ethics is a part of philosophy that studies:

(a) Business operations

(b) Production

(c) Morality

(d) Behaviour of employees

(iii) A plan which provides guidance to repeatedly performed actions is called:

(a) Specific plan

(b) Directional plan

(c) Standing plan

(d) Single-use plan

(iv) What is the graphical representation of an organisation's structure called?

(a) Organogram

(b) Origamy

(c) Outsourcing

(d) Decentralisation

(v) Which of the following skills of a manager enhances his/her leadership quality?

(a) Conceptual skill

(b) Interpersonal skill

(c) Technical skill

(d) Political skill

(vi) Which of the following is a financial motivation?

(a) Promotion

(b) Stock option

(c) Job security

(d) Employee participation

(vii) Control exercised by lower-level manager is:

(a) Strategic level control

(b) Tactical level control

(c) Operating level control

(d) None of the above

(viii) Who advocated the concept of Six Sigma?

(a) Henry Fayol

(b) A. H. Maslow

(c) Herzberg

(d) Bill Smith

2. Write short answers of the following questions: (any six) 2×6 = 12

(i) Mention two human objectives of a business.

(ii) Write two features of meso environment.

(iii) Write two arguments in favour of social responsibility.

(iv) Explain two features of strategic planning.

(v) Write two advantages of virtual organisation.

(vi) State two importance of motivation.

(vii) Briefly explain the relationship between planning and controlling.

(viii) Explain two characteristics of zero-base budgeting.

(ix) State the usefulness of co-sharing of workplace.

(x) Explain two problems of learning organisation.

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3. Write answers to the following questions: (any four) 5×4 = 20

(i) Discuss the concept of managerial competencies.

(ii) Explain the various types of e-commerce models that can be used in business.

(iii) Explain the steps in decision-making.

(iv) Describe the various factors affecting organisational design.

(v) Discuss the role of Information Technology in communication.

(vi) Explain the traits required in a good leader.

(vii) Discuss the role of Supply Chain Management in contemporary business management.

(viii) Explain the different types of freelancing.

4. Answer the following questions: (any two) 10×2 = 20

(i) Discuss the major factors to be considered for starting a business.

(ii) Discuss the various social responsibilities of business towards different interest groups.

(iii) Explain the differences between centralisation and decentralisation. Describe the factors influencing degree of delegation. 5+5=10

(iv) Explain the importance of leadership of people in an organisation. Describe some prominent leadership styles. 5+5=10
(v) Describe the benefits and challenges of flexi-time schedule for employees. 5+5=10